DJMattBusch
Active Member
- First Name
- Matt
- Joined
- Nov 28, 2018
- Threads
- 2
- Messages
- 28
- Reaction score
- 15
- Location
- Alexandria, VA
- Vehicle(s)
- 2019 JLUR
Ordered 11/17 - dealer expects Mid - Feb now
Sponsored
I got into the RAM forum tracking service before they closed it. However it hasn't been updated since 3-Jan right now. Jeep chat and Jeep Customer Care (Jeep Chat had opened a case) told me today that it is in delivery status and that they can't see anything about eta or anything and to talk to my Dealer. Texted my Salesman and he gave me the 13-Jan ETA.How are you getting the detailed transport information? Is the dealer providing this? I get nothing from Jeep chat.
The dealers have access to a tracking system called Rubicon VLS (tracks more than Rubicons). Tells them the exact date/time it gets loaded on a truck or rail car at the factory, the latest date/time the rail car passed through an RFID reader, an estimated date/time of hitting a transfer point or rail drop. It tracks rail, trucks and ships.How are you getting the detailed transport information? Is the dealer providing this? I get nothing from Jeep chat.
Maybe they thought your location was San Anchorage, Alaska and they sent it all the way up there and it took a while to figure it out and sent it back south.Mine showed up at the Dealer. I get to pick it up tomorrow. Official time 4 months and 4 day from Order date, 2 months and 5 days for delivery. But it is finally here. Hopefully everything goes smooth tomorrow.