Did you put one of the screen protectors on there? I did and it makes a big difference@JeepCares
So my 3 month old JLUR touchscreen has finger wear on the actual screen. The finish is coming off where it is touched the most. My local dealer took a few pics and sent them to Jeep Canada requesting a replacement unit (I have a pretty good relationship with this dealer). Jeep Canada has denied the request, basically denying me warranty. I have not been offered a reasonable explanation to why I'm being denied outside of "user damage". As with all my screen I've only used a damp lint free lens cloth to clean it. I'm not looking for people to tell me that i should've bought a screen protector as I've owned several wranglers (and still own) over the years and have never experienced this issue. These screens should not wear like this simply from touching them. Sorry for the rant.
Anyone else experiencing this issue? If so what outcomes have you been offered?
My '18 JLUR screen after 3 months!!!
Below is My '11 JKU after nearly 8 years of use, My '17 JKU screen still looks new.
The problem is the screen is delaminating and a problem with the early screens. I had same issue and they gave me a new radio.Okay so my 2019 Cherokee Trailhawk was doing the same thing. It looked like I use sandpaper to clean it. Also had spots where my finger wore off the factory tint from repeatedly pushing in the same spot. Of course my Jeep isn't under warranty anymore so I took care of it myself. I use 91% rubbing alcohol and a soft towel to remove all the tint from the touch screen down to the glass. It took a little while to get it off but 99%came off! Then I bought a high quality glass screen protector and carefully installed it as per instructions. Now it looks brand new! Oil on our fingertips and hand sanitizer will cause the tint to wear off prematurely.....
@jeffsw10Is this a real solution? I having the same issues and was thinking of doing this and then installing the screen protector.