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7" Uconnect won't allow AM or FM access

jarvis

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This just started happening, the same thing happens when I press the steering wheel buttons. I can only change between my phone and SiriusXM. The problem continues after powering off the vehicle and back on. I can access other apps, such as climate, etc. I'll disconnect/reconnect the battery tonight to see if that remedies it, but wanted to see if anyone else had any solutions?

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firemk

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Mine is not the exact problem but I could get Sirius/XM but no AM/FM. I already had a noise issue that they are working on. After I parked for about 2 hours then restarted everything worked (except the noise/interference issue). The dealer has started a STAR Case investigation but haven't came up with a solution for my issues yet.
 

JeepCares

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Hi @jarvis,

I am terribly sorry to hear that this is happening. Please send us a private message with your VIN so that we can document this and look into it further.

Darlene
Jeep Social Care Specialist
 

Schism75

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Mine is acting up like crazy! The entire 1.5hr drive it will chime and hit random commands as if someone was touching them. Starting from the ā€œmedia buttonā€ to ā€œappsā€, then ā€œsatā€.
I turned Bluetooth off, shut my phone down, played music through my external disc man, and restarted the Jeep. No dice! Pain in the ass but I can still here my music at least for now. I guess off to the dealer at some point.
 

JeepCares

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Mine is acting up like crazy! The entire 1.5hr drive it will chime and hit random commands as if someone was touching them. Starting from the ā€œmedia buttonā€ to ā€œappsā€, then ā€œsatā€.
I turned Bluetooth off, shut my phone down, played music through my external disc man, and restarted the Jeep. No dice! Pain in the ass but I can still here my music at least for now. I guess off to the dealer at some point.
Hi Schism75,
We are very sorry to hear this concern of yours. If you are interested, please send us a private message with your VIN and we can take a further look into this.
Laura
Jeep Cares
 

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Schism75

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Hi Schism75,
We are very sorry to hear this concern of yours. If you are interested, please send us a private message with your VIN and we can take a further look into this.
Laura
Jeep Cares
Hi Laura,
I drove the Jeep all day yesterday without a hiccup so I think I will wait until it happens again before I reach out. Thanks!
Nick
 

JeepCares

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Hi Laura,
I drove the Jeep all day yesterday without a hiccup so I think I will wait until it happens again before I reach out. Thanks!
Nick
Hi Schism75,
Not a problem. We are here if additional help is needed!
Laura
Jeep Cares
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