SRQgunner
Well-Known Member
- First Name
- Russ
- Joined
- Oct 29, 2019
- Threads
- 9
- Messages
- 326
- Reaction score
- 296
- Location
- Sarasota FL
- Vehicle(s)
- 2018 Jeep Wrangler JL Unlimted Sport S
- Vehicle Showcase
- 1
- Thread starter
- #1
Have you experienced where it would take a couple of days for a dealer installed Uconnect update to totally update? Heres my story, Keep in mind the iPod work perfectly fine (all functions) before this update.
Had my 2018 Sport S at the dealer today. They performed a software update on my 7" Uconnect.
Before leaving the dealership I notice my iPod was not working correctly - The album cover and artist did not display, when you selected tracks nothing came up, when you selected song info it said this feature is not available on this device. Also nothing happened when I tried to select the repeat song or shuffle buttons.
The service dept disconnect the battery for 10 minutes and we tried the iPod again - same results. They could not figure it out, only saying that "well sometimes when the make these upgrades things don't work like they use too!"
At this point I was frustrated. On the way home I call Uconnect support. The specialist said "well this is a new software release and it may take a couple of days for everything to update."
Have you ever experienced this?
Had my 2018 Sport S at the dealer today. They performed a software update on my 7" Uconnect.
Before leaving the dealership I notice my iPod was not working correctly - The album cover and artist did not display, when you selected tracks nothing came up, when you selected song info it said this feature is not available on this device. Also nothing happened when I tried to select the repeat song or shuffle buttons.
The service dept disconnect the battery for 10 minutes and we tried the iPod again - same results. They could not figure it out, only saying that "well sometimes when the make these upgrades things don't work like they use too!"
At this point I was frustrated. On the way home I call Uconnect support. The specialist said "well this is a new software release and it may take a couple of days for everything to update."
Have you ever experienced this?
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