That sucks! Hope the next one goes easy peasy.Thanks for the recommendation. I'm out in southcentral Wisconsin, but I'll have to check them out. I'm thinking I won't be able to stay local to have things go smoothly. My experience at the local dealership was an absolute train-wreck from the beginning (the 4xe still hasn't been built even after placing the order in December), and my only regret is not leaving them sooner... Fortunately, I've learned quite a bit from the experience, since I have never ordered a vehicle from factory. On to the next one!