michail
Well-Known Member
- Thread starter
- #1
I'll start off by saying I've purchased 8 new cars so far in my lifetime and this is the first time I've had this kind of experience.
I found a local 4xe that was a match for a vehicle I wanted. MSRP was 55,160. There was an online discount of $3881 being offered. I contacted the online sales manager, verified price, and did an online trade in estimation.
When I got there, there was an additional $4K in dealer options, not a single one I wanted (Nitrofill for $200, some fake ceramic coat, GPS Security System, etc. etc..). Considering it had protectant, one of the fenders was scuffed up beyond being able to be buffed out and the hood already had a some minor damage. Nobody would even acknowledge or seemed to be able to find any of my prior correspondence.
Then they didn't honor the original dealer discount. They said it was for military. I hope they give a military discount, but it wasn't stated anywhere on the web site. They are calling it "clearance price". Usually, dealers "forget it" at the signing and then you have to have them change the paperwork.
Then they shorted my trade in by another $4,000 under the range given online. This is a car that is garage kept, low milage, well maintained, fully loaded, been ceramic coated, etc.
I was looking at $12,000 more than I had been lured in for. Despite that I could afford it I just couldn't do it. When I purchased my last car, it was exactly the online listing. They still "forgot" the negotiated discount at closing but fixed it when I caught them.
At the end, the manager came over, was friendly and gave the explanation that they had 4 other appointments to see the same 4xe and the factory was limiting them to two at a time. I appreciated that honesty at least.
Sorry for the rant, not going to give up. But $4K in useless, unadvertised dealer extras?
I found a local 4xe that was a match for a vehicle I wanted. MSRP was 55,160. There was an online discount of $3881 being offered. I contacted the online sales manager, verified price, and did an online trade in estimation.
When I got there, there was an additional $4K in dealer options, not a single one I wanted (Nitrofill for $200, some fake ceramic coat, GPS Security System, etc. etc..). Considering it had protectant, one of the fenders was scuffed up beyond being able to be buffed out and the hood already had a some minor damage. Nobody would even acknowledge or seemed to be able to find any of my prior correspondence.
Then they didn't honor the original dealer discount. They said it was for military. I hope they give a military discount, but it wasn't stated anywhere on the web site. They are calling it "clearance price". Usually, dealers "forget it" at the signing and then you have to have them change the paperwork.
Then they shorted my trade in by another $4,000 under the range given online. This is a car that is garage kept, low milage, well maintained, fully loaded, been ceramic coated, etc.
I was looking at $12,000 more than I had been lured in for. Despite that I could afford it I just couldn't do it. When I purchased my last car, it was exactly the online listing. They still "forgot" the negotiated discount at closing but fixed it when I caught them.
At the end, the manager came over, was friendly and gave the explanation that they had 4 other appointments to see the same 4xe and the factory was limiting them to two at a time. I appreciated that honesty at least.
Sorry for the rant, not going to give up. But $4K in useless, unadvertised dealer extras?
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