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Opus

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This experience is becoming a nightmare. This is my first brand-new car that I've purchased. The order was confirmed June 17th and the only update I got was that it has been scheduled. It's been 90 days from that update until now. I have a VIN but that's it. When I call my dealer, they have no idea where it is, nor what's happening to it. When I call Jeep directly, they cannot locate it. I'm expecting calls/emails back from both the dealer and Jeep, but I don't have high faith in either right now.

My order was very simple. A Sting Gray, 2 Door, Sport S, Manual Transmission.

Is anybody else experiencing this as well??

1669075885666.png


If anybody has any clue as to how I can get any further information, much would be appreciated.
Wow. You have earned your ticket to the Venting thread any time you want. Ordered on 17 June and only in D1 is insane.





 

frank-o

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Now: JLUR Billet SOT, Prior JLUR Sting, 10thA JKUR
612A7E76-C7FD-42CF-B498-0A1FC1BCB276.jpeg

Picked up my jeep Saturday afternoon/evening! Can’t say I waited to post, but more like was just too overcome with excitement. Can’t wait to start upgrading!
Congratulations!!
 

Swisskidd

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This experience is becoming a nightmare. This is my first brand-new car that I've purchased. The order was confirmed June 17th and the only update I got was that it has been scheduled. It's been 90 days from that update until now. I have a VIN but that's it. When I call my dealer, they have no idea where it is, nor what's happening to it. When I call Jeep directly, they cannot locate it. I'm expecting calls/emails back from both the dealer and Jeep, but I don't have high faith in either right now.

My order was very simple. A Sting Gray, 2 Door, Sport S, Manual Transmission.

Is anybody else experiencing this as well??

1669075885666.png


If anybody has any clue as to how I can get any further information, much would be appreciated.
The person/team managing the order bank at your dealer are the ones who have the most accurate insight. I would converse with them. There is a reason why your order isn’t moving along - they can find out. (It may take some insisting for them to actually make an effort to investigate your order).
Hopefully you will receive some positive news!
 

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Opus

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Day 117 in “C” on the trackers. (Queue crickets here. )

1A7AABC7-4BEC-481F-9EAE-815BEF1130DA.png
Yep. You too have punched your ticket to the Venting forum if you like. Though, I will say I ordered mine on 7/15 and only got mine on 11/11. But to not have moved past C yet is ridiculous. I know the 392s move slow but that's crazy.
 

maestro5531

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Alright.. Just curious if anyone has seen this happen with a their Jeep heading to the West Coast. I have the Sales Gal for the 392 informing me where the vehicle is in production and shipping. I also have a great relationship with a Salesman that I've bought a couple vehicles from this past year. I would have bought from him, but his Manager would not allow me to use the Tread Lightly discount with him. Go figure.. I had bought a TRX and a 21 JLURD from him last year.. Anyway, I digress. My Sales Guy has been able to follow the movement of the 392 ever since it was released from the plant. He was able to find the window sticker and started to watch it move. He has been providing me with daily updates. I went in to see him today and he said that the Jeep was "loaded onto a truck" and moved to Belvidere Assembly Plant which is in Illinois?? Has this happened to anyone else? He did say it's sitting and waiting to be loaded on the rail and the update was as of this AM at 10:21... Just seems strange. Every other custom order I've had with Jeep was loaded from Toledo. Anyone??
I pass the Belvidere plant daily at work and there are always 50-100 Wranglers staged outside. Passed this truck the other day, and he took the exit for Belvidere plant

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SFWSCX3

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If only that was a 392! LOL . Just wondering why they would send it 5 hours by truck to be loaded onto a rail car.
 

Mitoni

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Just picked up Lizzie Saturday night, and then it rained Sunday, so the first driveway shot is a wet one. But I think Reign looks good in rain 😆

I have a list of mods either already here or in transit already.

  • Rugged Ridge Venator Stubby bumper with override bar (sitting in my garage)
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Planning on getting it all installed this week since I got a 5 day weekend from the holiday.

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3pedals2doors

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This experience is becoming a nightmare. This is my first brand-new car that I've purchased. The order was confirmed June 17th and the only update I got was that it has been scheduled. It's been 90 days from that update until now. I have a VIN but that's it. When I call my dealer, they have no idea where it is, nor what's happening to it. When I call Jeep directly, they cannot locate it. I'm expecting calls/emails back from both the dealer and Jeep, but I don't have high faith in either right now.

My order was very simple. A Sting Gray, 2 Door, Sport S, Manual Transmission.

Is anybody else experiencing this as well??

1669075885666.png


If anybody has any clue as to how I can get any further information, much would be appreciated.
It's a 2 door manual thing from what I've gatherd.
1669120043943.png
 

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Vulcaris

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To all the Peeps who have their 2023 Jeeps:
How long did your shipping take? I hope it's the last thing I am required to obsess over for this order.
 

Opus

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To all the Peeps who have their 2023 Jeeps:
How long did your shipping take? I hope it's the last thing I am required to obsess over for this order.
Mine was 2 days, which seemed very fast to me. It will likely depend on whether your Jeep comes by truck or train and truck... How far are you from Toledo?
 

Vulcaris

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Mine was 2 days, which seemed very fast to me. It will likely depend on whether your Jeep comes by truck or train and truck... How far are you from Toledo?
😮💨 870 miles. I'm sure it'll take @ least 2 weeks.
That emoji was an exhale but came out looking like a smoker's cough lol
 

Vulcaris

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