Honestly, I was ignorant to all that when I ordered. Then I stumbled on these forums. And at the time, I wasn't really concerned, since my daughter had such a great experience with the same dealership. (they gave her a loaner when she sold her car and the Jeep didn't show up on the day they told her it would be there)Did you get your VON or VIN? You should of had VON before you left the dealership I hope
Clearly, she's much better looking than me.
I'm a patient guy. My wife however is not (neither a guy, nor patient). She's been texting the sales manager (because the salesman's answer was always "let me check with my manager"). At one point she asked for the VON and VIN, and the response was a picture of his computer screen showing estimated delivery date and Status. (we are on estimated delivery date #4 now)
She's asked for the VIN a couple of times since then, and basically got the runaround (here, look at another picture of my computer!).
As of today, it is supposed to be in Oklahoma this Wednesday. A major fault of mine is to give folks the benefit of the doubt. Yes, they are very lacking in their customer service, and I'll not do business with them ever again. But, it's not like the dealership has any control of the shipping.
However, if I haven't heard anything by Saturday, I'll dig up my best Karen outfit and pay them a visit.
Maybe they'll give me a hat.
Or a koozie.
Or a rubber duckie. Yes, that's it! I'll DEMAND a rubber duckie!