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jgfetter1

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We ordered 06/25, Vin 789397

Dealer just called and said all of their 392 orders have been cancelled and converted to 2022’s.

I’m not too happy about this. Especially if they aren’t even going to start making 392’s again until April…

anybody else with the bad news??
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Monster1926

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We ordered 06/25, Vin 789397

Dealer just called and said all of their 392 orders have been cancelled and converted to 2022’s.

I’m not too happy about this. Especially if they aren’t even going to start making 392’s again until April…

anybody else with the bad news??
That happened to 3 guys on here last week. I haven’t heard of a dealership saying all of their orders that canceled. I remember we spoke before about you traded your Jeep in while you waited for your order. With such an early vin it’s really crappy that they cancelled it.
 
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Monster1926

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Crown in Ohio. They have been amazing to me. Have dealt with them for years. It’s not their fault. Not even Jeep’s. Everyone wants these things built. Just frustrating.
You’re a little more understanding with Jeep than I am. It’s frustrating when you see people that order a month or longer after you get scheduled and built. Nature of the beast I guess.
 

jgfetter1

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You’re a little more understanding with Jeep than I am. It’s frustrating when you see people that order a month or longer after you get scheduled and built. Nature of the beast I guess.
oh, that’s super frustrating! But I attribute this to allocation number at the specific dealership. Though who really knows. Demon builds we’re all over the place too.
 

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Sim1TheOne

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I saw my second 392 in person after leaving the gym today. Sooooo…I went to the dealer to get an update on mine (2021 XR 844119 ordered on 8/19).
I am now in E/framing with a new ship date of 10/20 yay 😀
Personally I want a MY21. I’m going for a trifecta…got married, got a house, and now I need my first “new” car to round out 2021.
 

xcellr8tion

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For those of you with 21 392 XR orders that Stellantis duplicated as a 22 392 XR order, is your 21 still showing in "D" status? Doesn't make a lot of sense why they would have pulled it back to BE, created duplicate 22 order, than then progressed the 21 order back to D.

I currently now have 3 active orders, because when Chapman got the news about 21's getting pushed (believed to be due to XR), they offered to order me a non-XR. My 3 orders are all currently in D now, but I'd honestly just prefer to wait out the 22 XR ar this point.

For reference:
2022 392 XR (Stellantis created on 10/1, VIN 100322)
2021 392 XR (Ordered 9/4, VIN 851018)
2021 392 NON-XR (Ordered 10/4, VIN 870083)

All are Snazzbery, GG, Sky, Trailer, Cam
 

Brettnyt

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A week ago, Jeep Chat said that all parts for my 392XR were gathered and it should be built "very soon". As of today, they said it's back in the "gathering parts" phase. Sold my other rig a month ago and have a feeling my 392XR isn't going to arrive anytime soon. Unfortunately my salesperson isn't great with updates, so I resort to Jeep Chat, this page, and Cryptostickers. 850039. Ordered 8/30.
 

parkertl

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A week ago, Jeep Chat said that all parts for my 392XR were gathered and it should be built "very soon". As of today, they said it's back in the "gathering parts" phase. Sold my other rig a month ago and have a feeling my 392XR isn't going to arrive anytime soon. Unfortunately my salesperson isn't great with updates, so I resort to Jeep Chat, this page, and Cryptostickers. 850039. Ordered 8/30.
Pretty much the same dealer experience... the attitude is, youre lucky we even placed the order and took your deposit at all, if they decide to build it we will let you know when to pay us the rest.
 

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raj21747

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Pretty much the same dealer experience... the attitude is, youre lucky we even placed the order and took your deposit at all, if they decide to build it we will let you know when to pay us the rest.
I agree, the market is so upside down, this is definitely the attitude. I wish Jeep would just give us access to some form of tracking information instead of us having to bug jeep chat.
 

Monster1926

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I agree, the market is so upside down, this is definitely the attitude. I wish Jeep would just give us access to some form of tracking information instead of us having to bug jeep chat.
Pretty much the same dealer experience... the attitude is, youre lucky we even placed the order and took your deposit at all, if they decide to build it we will let you know when to pay us the rest.
Your shopping at the wrong dealership if they have that attitude.
 

Gorpf

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Your shopping at the wrong dealership if they have that attitude.
Nah. Most dealerships (particularly in California) and Jeep customer service definitely have that attitude. Bad business, strange days.
 

BigMac007

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For those of you with 21 392 XR orders that Stellantis duplicated as a 22 392 XR order, is your 21 still showing in "D" status? Doesn't make a lot of sense why they would have pulled it back to BE, created duplicate 22 order, than then progressed the 21 order back to D.

I currently now have 3 active orders, because when Chapman got the news about 21's getting pushed (believed to be due to XR), they offered to order me a non-XR. My 3 orders are all currently in D now, but I'd honestly just prefer to wait out the 22 XR ar this point.

For reference:
2022 392 XR (Stellantis created on 10/1, VIN 100322)
2021 392 XR (Ordered 9/4, VIN 851018)
2021 392 NON-XR (Ordered 10/4, VIN 870083)

All are Snazzbery, GG, Sky, Trailer, Cam
Curious, how is your MY22 Snazzberry?..I thought that color was discontinued?…just curious
 

mando9595

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A week ago, Jeep Chat said that all parts for my 392XR were gathered and it should be built "very soon". As of today, they said it's back in the "gathering parts" phase. Sold my other rig a month ago and have a feeling my 392XR isn't going to arrive anytime soon. Unfortunately my salesperson isn't great with updates, so I resort to Jeep Chat, this page, and Cryptostickers. 850039. Ordered 8/30.
I’ve asked 3 times in a 6 hour period and got Both parts not gathered and parts gathered response depending on who answered
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