2021 Jeep Rubicon 392 first Vin and order, build and delivery tracking list

[Monster1926]

I was also told 8-12 weeks when I placed my order on 4/6/2021. Received it yesterday, 8/19/2021. That's 19 weeks and 3 days, but who was counting right?

I hope mine takes a minimum 12 weeks. I won’t be ready for it until the end of October. Any time after that would be fine also.

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[BigMac007]

Did you order an XR?

Yes ...

XR
gorilla Glass
Dual Door
Sky One Touch
Tow Package
Snazzberry
Etc.

 

[BigMac007]

I hope mine takes a minimum 12 weeks. I won’t be ready for it until the end of October. Any time after that would be fine also.

Feel free to call Jeep and tell them to put mine ahead of yours if ya want...lol

 

[shug]

8/19 update as of 2300 CST -

Brute Force checks all depend on where one searches...
Jeep appears to only update the WindowStickers at/after 2200 daily - there might be another window, haven't found it yet...

Checking for new WindowStickers and/or BuildSheets...

21 new VIN(s) with both WindowSticker(s) and BuildSheet(s):
821499 hydro blue
821501 black
821507 hydro blue
821628 bright white
821685 black
821686 sting gray
821766 firecracker red
821767 black
821768 black
821769 sting gray
821772 sting gray
821774 sting gray
821777 black
821778 sting gray
821784 bright white
822072 hydro blue
822243 black
822252 snazzberry
822350 black
822367 granite crystal
822368 black

0 VIN(s) with BuildSheet(s):
(yah, I know...)

10 VIN(s) with WindowSticker(s):
732829 hydro blue
768268 sting gray
782733 sting gray
811188 sting gray
812998 bright white
813142 snazzberry
813363 granite crystal
822479 sting gray
822765 black
822900 bright white

Tracking a total of 3817 VINs
for the MY 2021 392

Its interesting how they skipped past all the 80XXXX VINs, says the guy with VIN 805488. The updates have had a lot of 81XXXX and now 82XXXX VINs.

 

[KJiv]

Its interesting how they skipped past all the 80XXXX VINs, says the guy with VIN 805488. The updates have had a lot of 81XXXX and now 82XXXX VINs.

Non XRs. Guessing a lot of the 80- 392s are XRs as that’s around when the package became available. 79- and 80-

 

[SFCEO]

Non XRs. Guessing a lot of the 80- 392s are XRs as that’s around when the package became available. 79- and 80-

Someone on here mentioned that they had their vin changed after an order. I have an early XR 789412, I'll have to check with the dealer and see if my vin has changed.

 

[shug]

Non XRs. Guessing a lot of the 80- 392s are XRs as that’s around when the package became available. 79- and 80-

That makes sense.

 

[Kudos392]

That makes sense.

I have a 392XR and my vin is 829215

 

[rubiland]

Happy Friday All!

For all of those folks just putting your order in and wonder why it takes so long or why it's so chaotic to get any information on your build...Read through my play by play notes below from this week's weekly call.

Apologies now for the long post.

Here are the play by play notes from my weekly Jeep call for an update on VIN 812956

Put my vin in through the keypad, system can't find my VIN.

Representative takes my last 8 of the VIN, looking for the vehicle.

Representative can't find my VIN (happens every week), puts me on hold

On-hold music is kind of snazzy

Representative comes back, says she can't find my VIN in the system and doesn't want to help me. Wants me to call the dealership.

Wants to transfer me to Mopar Vehicle Protection, says they can help me with my order. hmmm.

On hold again with that snazzy music

No doubt this is like IT support, depends on who answers the phone, will hold a few more minutes and then call back.

So I hang up and call again

Called back this time, phone system says I have an active case, and that it is going to try and get a hold of my case manager and if it can't I should leave a message. That's really strange! I didn't know I had a case. System tries to transfer me and message says "This extension doesn't have a voicemail" and then hangs up on me!

Calling back again! Ok, now we are cooking with gas, got the normal recording.

Now let's do the whole VIN finding stuff where it can't find my VIN because it isn't valid.
OMG! This is stupid.

On hold now (snazzy music playing) and waiting for the Customer Care Representative

OK, I'm on with Walter, he apologizes and is trying to help me. He takes my name and number. Takes the make, model, year information.

OK, on hold again, snazzy music.

Patiently waiting for Walter to come back! He seemed nice enough and like he wants to help. The last "Customer Care Representative" must be exhausted from the legions of new Jeep owners calling and/or chatting trying to get information and was like FML, not going to deal with this today.

At this point, I've invested about 20 minutes of time so far, more than half of that listening to the snazzy music. Patiently waiting for Walter to come back.

Man, Walter must be trying hard, because he's had me on hold for the last 7 minutes.

I'm starting to wonder if the "D1" status I got last week was just to get me off the phone because my dealer has had me in "D" all week.

Starting to wonder if Walter is going to come back at all. I'm going to wait for him, he seemed sincere. Maybe he's calling his buddy in the factory and pushing my order to the front of the line. I'm sure not, but damn that would be cool. Maybe Walter is breaking bad...Couldn't help myself, I know lame.

Holy Crap, Walter is back! Unfortunately, he says it's back to "D" status.

Walter was nice enough to tell me that he used the ASPS System and if I mentioned that the next time, it may be easier for them to look up the vehicle since it still doesn't show in the other systems.

So, now that I have had my weekly dose of Jeep Production frustration, I'm off to eat lunch.

Stay strong my fellow Jeepers, one day we will all get our Jeeps delivered! We just don't know when that day will be.

 

[MORubi]

Text from the dealer!!!!

 

[Monster1926]

I’m waiting on confirmation from my dealer but I’m pretty sure they jumped the price up $300.

 

[GA392]

Happy Friday All!

For all of those folks just putting your order in and wonder why it takes so long or why it's so chaotic to get any information on your build...Read through my play by play notes below from this week's weekly call.

Apologies now for the long post.

Here are the play by play notes from my weekly Jeep call for an update on VIN 812956

Put my vin in through the keypad, system can't find my VIN.

Representative takes my last 8 of the VIN, looking for the vehicle.

Representative can't find my VIN (happens every week), puts me on hold

On-hold music is kind of snazzy

Representative comes back, says she can't find my VIN in the system and doesn't want to help me. Wants me to call the dealership.

Wants to transfer me to Mopar Vehicle Protection, says they can help me with my order. hmmm.

On hold again with that snazzy music

No doubt this is like IT support, depends on who answers the phone, will hold a few more minutes and then call back.

So I hang up and call again

Called back this time, phone system says I have an active case, and that it is going to try and get a hold of my case manager and if it can't I should leave a message. That's really strange! I didn't know I had a case. System tries to transfer me and message says "This extension doesn't have a voicemail" and then hangs up on me!

Calling back again! Ok, now we are cooking with gas, got the normal recording.

Now let's do the whole VIN finding stuff where it can't find my VIN because it isn't valid.
OMG! This is stupid.

On hold now (snazzy music playing) and waiting for the Customer Care Representative

OK, I'm on with Walter, he apologizes and is trying to help me. He takes my name and number. Takes the make, model, year information.

OK, on hold again, snazzy music.

Patiently waiting for Walter to come back! He seemed nice enough and like he wants to help. The last "Customer Care Representative" must be exhausted from the legions of new Jeep owners calling and/or chatting trying to get information and was like FML, not going to deal with this today.

At this point, I've invested about 20 minutes of time so far, more than half of that listening to the snazzy music. Patiently waiting for Walter to come back.

Man, Walter must be trying hard, because he's had me on hold for the last 7 minutes.

I'm starting to wonder if the "D1" status I got last week was just to get me off the phone because my dealer has had me in "D" all week.

Starting to wonder if Walter is going to come back at all. I'm going to wait for him, he seemed sincere. Maybe he's calling his buddy in the factory and pushing my order to the front of the line. I'm sure not, but damn that would be cool. Maybe Walter is breaking bad...Couldn't help myself, I know lame.

Holy Crap, Walter is back! Unfortunately, he says it's back to "D" status.

Walter was nice enough to tell me that he used the ASPS System and if I mentioned that the next time, it may be easier for them to look up the vehicle since it still doesn't show in the other systems.

So, now that I have had my weekly dose of Jeep Production frustration, I'm off to eat lunch.

Stay strong my fellow Jeepers, one day we will all get our Jeeps delivered! We just don't know when that day will be.

Great summary! Seems fairly identical to my interactions. Thanks for taking the time to give us all a laugh!

 

[el_guapo]

I'm afraid I'm almost at this point...

 

[Godot]

Non XRs. Guessing a lot of the 80- 392s are XRs as that’s around when the package became available. 79- and 80-

They do that (skip around VINS and go back to them later). At one point they were building VINs of 735 simultaneously with 260/261. Not all the 725 VINS from November orders have even been received yet.

 

[GrayHawk20]

8/19 update as of 2300 CST -

Brute Force checks all depend on where one searches...
Jeep appears to only update the WindowStickers at/after 2200 daily - there might be another window, haven't found it yet...

Checking for new WindowStickers and/or BuildSheets...

21 new VIN(s) with both WindowSticker(s) and BuildSheet(s):
821499 hydro blue
821501 black
821507 hydro blue
821628 bright white
821685 black
821686 sting gray
821766 firecracker red
821767 black
821768 black
821769 sting gray
821772 sting gray
821774 sting gray
821777 black
821778 sting gray
821784 bright white
822072 hydro blue
822243 black
822252 snazzberry
822350 black
822367 granite crystal
822368 black

0 VIN(s) with BuildSheet(s):
(yah, I know...)

10 VIN(s) with WindowSticker(s):
732829 hydro blue
768268 sting gray
782733 sting gray
811188 sting gray
812998 bright white
813142 snazzberry
813363 granite crystal
822479 sting gray
822765 black
822900 bright white

Tracking a total of 3817 VINs
for the MY 2021 392

We are in the 820XXX now. hope too see 825677 soon.

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