Your third statement is just crazy... what else do they lie about if they lie about that... For example, claiming they performed repairs or maintenance when they in fact never touched your vehicle doesn’t seem so far fetched after reading that.It's funny because I was having issues with ESS and it took three different dealers to finally get it replaced under warranty (after all, free is free). That said, I was under the assumption at the time that I did have the aux battery under the main battery. I was going to pull the batteries myself due to dealership not wanting to fix the issue. Funny now because if I did I would have discovered there was no aux battery... probably would have been super confused at that point
To be clear though :
1) ZERO of the three dealerships knew it did NOT have an AUX battery.
2) TWO techs I talked to working on the vehicle THOUGHT it had an AUX battery.
3) TWO dealerships TOLD ME they checked the AUX battery below the main battery and that they checked out good.
Just fn' LOL at this point. I guess the whole 6 quarts of oil makes more sense now.