Ag3nt1
Member
- Thread starter
- #1
Hello, I’m new here, and I hope this info finds the correct person that could help me with my situation. Last year I got a brand new 2020 Jeep Wrangler Altitude on May 18th, 2020. MY wife also got a brand new 2020 Jeep Willey, just a week after me on May 25th, 2020. Unfortunately the Jeep she picked broke down at the dealership just when we finished signing the paper work. We couldn't even get the brand new Jeep out of the lot (But this is a different story). I am here to talk about my unfortunately situation that happened on Monday, January 25th, 2021. On the way home on Monday morning, my Jeep stalled at a stop sign. I was unable to shift it into any gear. I couldn't even shift it to Neutral so that I can push the Jeep out of the way from the single lane construction zone I was stuck in. I immediately called my Jeep Dealership, and they did provide roadside assistance. 90 Minutes later, and after upsetting half of the city, the tow truck arrived and I was towed to my Jeep Dealership. After a quick assessment by the dealer, I was told that my Jeep needs a new Valve Body due to factory defect. This to me was the worst news I could hear, as I absolutely fell in love with my Jeep, including the thousands of dollars I've already spent in customizations. Unfortunately, the news got even worse, I was told by the dealer that the Valve Body replacement won't be available till sometime in March. At this point, I cannot express my overwhelming disappointment with JEEP, and the fact that something like this could happen to brand new vehicles that should still be considered in the indestructible phase. My Jeep was only 8 months old, and now I am stuck with a Mini Van rental, including not knowing exactly when I will ever get my Jeep back. My confidence in the reliability of Jeep has gone in a downward spiral. Considering what happen to my Wife's Jeep, and now seeing what happen to mine, I cannot fathom how I can build up my confidence in Jeep again. The fact that the valve body is unavailable, and that my Jeep broke down only 8 months in, does not leave much room for hope. I need to know if there is anyone that could help me find a valve body for my Jeep so that I am not stuck in this scenario for Months? Please provide help/assistance, thank you.
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