2019 JL 2.0 Knocking

[Vferguson]

Our 2019 JL 2.0 Jeep is at dealership for knockin in motor warranty repair. See attachment. They said something was wrong but can't take it apart of fix becuase if they don't find the issue tech has to pay for repair. They have to protect their techs. Have text from them admitting low oil pressure and engine has knock. We made sure it wasn't oil or fuel related before bringing it in; 91 octane oil change. They said this noise is normal. I said start another Jeep on lot and see if normal. They said they are not doing that. I have seen a people have same issue; see link.

https://www.jlwranglerforums.com/forum/threads/2-0t-knocking-noise.64977/


How do I go about getting this fixed any suggestions?

This is my first non GM purchase and might be my last if they can't make this right. We love the Jeep just want the motor fixed. Its embarrassing loud and people make comments just out and about.

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[MARSHMELLA]

As far as getting a repair from warranty, only a dealership can do that. Good luck with everything.

Contact @JeepCares and get a case going through them.

 

[GearWhore]

@JeepCares might at least be a start. Not sure how much help they will be. I don't know how the majority of their dealers maintain the franchise with service and sales issues so rampant.

 

[Vferguson]

Does anyone find that noise normal?

 

[Vferguson]

@JeepCares might at least be a start. Not sure how much help they will be. I don't know how the majority of their dealers maintain the franchise with service and sales issues so rampant.

So far my worst experience with a dealer franchise. I am pretty easy going, but this is crazy. How they can just act like there's nothing wrong.

 

[GSLSE21B]

Shoot the rod through the side of the block , no questions on the issue after that

 

[GearWhore]

Pretty shitty of the dealer to pin it on the tech if they can't find the issue. Or at least tell you that is what they would do to discourage you from having them make it right.

 

[JeepCares]

Our 2019 JL 2.0 Jeep is at dealership for knockin in motor warranty repair. See attachment. They said something was wrong but can't take it apart of fix becuase if they don't find the issue tech has to pay for repair. They have to protect their techs. Have text from them admitting low oil pressure and engine has knock. We made sure it wasn't oil or fuel related before bringing it in; 91 octane oil change. They said this noise is normal. I said start another Jeep on lot and see if normal. They said they are not doing that. I have seen a people have same issue; see link.

https://www.jlwranglerforums.com/forum/threads/2-0t-knocking-noise.64977/


How do I go about getting this fixed any suggestions?

This is my first non GM purchase and might be my last if they can't make this right. We love the Jeep just want the motor fixed. Its embarrassing loud and people make comments just out and about.

As far as getting a repair from warranty, only a dealership can do that. Good luck with everything.

Contact @JeepCares and get a case going through them.

@JeepCares might at least be a start. Not sure how much help they will be. I don't know how the majority of their dealers maintain the franchise with service and sales issues so rampant.

Thanks for tagging us here, MARSHMELLA and GearWhore.

We would be happy to assist you while your Jeep is with the dealer for repairs, Vferguson. Send us a private message with more details to get started.

Kate
Jeep Cares

 

[CptFloridaMan]

Our 2019 JL 2.0 Jeep is at dealership for knockin in motor warranty repair. See attachment. They said something was wrong but can't take it apart of fix becuase if they don't find the issue tech has to pay for repair. They have to protect their techs. Have text from them admitting low oil pressure and engine has knock. We made sure it wasn't oil or fuel related before bringing it in; 91 octane oil change. They said this noise is normal. I said start another Jeep on lot and see if normal. They said they are not doing that. I have seen a people have same issue; see link.

https://www.jlwranglerforums.com/forum/threads/2-0t-knocking-noise.64977/


How do I go about getting this fixed any suggestions?

This is my first non GM purchase and might be my last if they can't make this right. We love the Jeep just want the motor fixed. Its embarrassing loud and people make comments just out and about.

Well shit sounds like mine. The 2.0 seems to be a very noisy motor. When I get out of work I’ll take a video so you can compare. I’ll do a cold start and then idle after driving.

I figure that if it gets worse and it automatically installs a crank case vent window then it would happen by 60k miles hopefully.

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