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2018 JLUR quarter panel paint cracking

VP46

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2018 JLUR with only 3000 miles on it has an issue with its rear quarter Panel Seam. The paint in the seam appears to be cracking similar to the JK picture below (the picture is not my Jeep and is the older model but the damage is the same just not quite as severe). Any Ideas why this is happening, what I should be looking for in terms of a solution and am I the only one that has this problem?
attachment.jpg
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JeepCares

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2018 JLUR with only 3000 miles on it has an issue with its rear quarter Panel Seam. The paint in the seam appears to be cracking similar to the JK picture below (the picture is not my Jeep and is the older model but the damage is the same just not quite as severe). Any Ideas why this is happening, what I should be looking for in terms of a solution and am I the only one that has this problem?
attachment.jpg
Hi VP46,
We're sorry that you are experiencing this with your Jeep. We recommend addressing this with your dealer. We are also available if you would like any additional assistance once while your Jeep is at the dealer. Just send us a private message and we'll be happy to help!
Lydia
Jeep Social Care Specialist
 

Terry09

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2018 JLUR with only 3000 miles on it has an issue with its rear quarter Panel Seam. The paint in the seam appears to be cracking similar to the JK picture below (the picture is not my Jeep and is the older model but the damage is the same just not quite as severe). Any Ideas why this is happening, what I should be looking for in terms of a solution and am I the only one that has this problem?
attachment.jpg
Mine is doing the same thing? Did you get it fixed? Did they cover under warranty?
 

DOCXKT

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I was pumping gas in today and noticed this issue as well. Is this covered under warranty?!
 

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HeavyUser

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Take it to the dealership man, they'll fix that under warranty
 

chiefersutherland

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Take it to the dealership man, they'll fix that under warranty
Not without a fight. Took mine in in December; said they took pics and sent to Jeep for approval, and now late January Iā€™ve still heard nothing, despite following up every week.
 

DOCXKT

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Mines white as well
 

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Sebuh

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Mines cracking also. Jeeps currently at dealer for them to look at it.

Mojito jLus 2018 07/2018 build date.

I also have bad frame welds, leaking too, wind noise excessive buffetting at 70mph. And wandering steering.
 

Sebuh

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Here is the picture. It's happening on both sides. 6500 miles.

The service advisor couldn't see it.

The service advisors "body tech" said "it's not a crack"

IMG_20200115_085012.jpg
 

chiefersutherland

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Here is the picture. It's happening on both sides. 6500 miles.

The service advisor couldn't see it.

The service advisors "body tech" said "it's not a crack"

IMG_20200115_085012.jpg
Yessir, thatā€™s about what mine looks like too. You need to try a different dealership. I havenā€™t gotten mine fixed but Iā€™ve at least been able to get them to acknowledge the crack.

AE5C510D-5324-4FCA-A1C8-74187472D554.jpeg
 

JeepCares

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Hi @Terry09, @chiefersutherland, @DOCXKT, and @VP46

We are sorry to see this! Please send us a private message with your VIN, mileage, and photo of the crack on your Jeep. We would like to document this on your behalf and provide support while at the dealer.

Darlene
Jeep Cares
 

DOCXKT

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I took my car in so that the manager at westbury Jeep can look at it. The process was easy, they took a couple of pictures and updated me every step of the way. The repair was approved by headquarters, I take my car in tomorrow for the repair. I hope they do a excellent job...
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