Deleted member 11497
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I purchased my 3.6 JLU new from the dealer 3 years ago and took advantage of the included 3 free oil changes from the dealership express lube service department. This is the first vehicle I have ever owned in which I did not change my own oil. A few months ago I noticed oil spots on my very clean garage floor so I crawled under and noticed that it was dripping from both rubber plugs at the bottom of the bell housing. I scheduled service with tthe dealership and they were 8 weeks out on appointments so I got on the list and waited, during this time I rounded up all of my oil change service records and discovered that the very first oil service record noted an oil quantity of 5 quarts added which is consistent with the owner manual's prescribed amount. I then discovered that all 5 subsequent service records noted 6 quarts, not 5. The owners manual clearly stataes that the capacity is 5 quarts and over or unerfilling will cause engine damage. Once I finally got in for my service appointment last week they diagnosed the 3.6 as having a leak on the rear main, both side valve cover gaskets, and a few other seals related to some sort of sensors or sending units elsewhere on the engine. All of this was covered under the 6/60 powertrain warranty. The dealership declined to comment on the overfill situation and so I suggested that they at least make the express lube department aware but still they declind any comment, so i let it go at that. (I have to take some responsibility on myself for not paying attention to the dealer service records indicating 6qts and / or me not noticing the excessive level on the dipstick, but in my defence I will say that the dipstick is somewhat difficult to read on the shiny metal rod and tiny gauging space making it difficult to see that extra quart on the stick, especially being brand new mostly clear synthetic oil) Unfortunately, before all of this .. I had already pre-paid for a service pack of 3 oil changes at a significantly reduced cost and those are non-refundable. I will be changing my own oil again from now on. So .. would anyone like to make an argument that these seal failures were NOT the result of an overfilled crankcase for 23,000 out of the past 26,000 miles??
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