“Service Axle Locker System” Light On

aerosynch

Well-Known Member
First Name
Luis
Joined
Mar 21, 2018
Messages
130
Reaction score
326
Location
Miami, FL
Vehicle(s)
2018 JLUR Bright White
Has anyone ever had this light turn on before (service axle lockers)? The lockers obviously don’t work and I have no idea what is going on. I’ve checked all the wiring and plugs and all seems good.

I dropped it off earlier today at the dealer, but hope they don’t blame the tires and RK lift on the issue, as it seems to be electrical.

20CE8FC8-7385-4B66-8622-EBD412F28AA5.jpeg
Advertisement

 

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Messages
4,582
Reaction score
2,257
Location
Auburn Hills, MI
Vehicle(s)
JL
Has anyone ever had this light turn on before (service axle lockers)? The lockers obviously don’t work and I have no idea what is going on. I’ve checked all the wiring and plugs and all seems good.

I dropped it off earlier today at the dealer, but hope they don’t blame the tires and RK lift on the issue, as it seems to be electrical.

20CE8FC8-7385-4B66-8622-EBD412F28AA5.jpeg
Hi aerosynch,

We are glad to hear that you are currently working with your dealer to have this concern resolved. Please send us a PM if you need additional assistance while in service.

Darlene
Jeep Social Care Specialist
 

Owenage

Member
First Name
Joe
Joined
Aug 14, 2018
Messages
18
Reaction score
8
Location
Calgary
Vehicle(s)
2018 Jeep Wrangler JL Rubicon
Occupation
Oil & Gas
I have the exact same problem. It looks like this is related to a failure in the locker actuator. The problem is this part is heavily back ordered. In my area alone there is 33 parts on order. I suspect Jeep is well aware this is a faulty part as no one is willing to give a ETA on delivery. When I contacted customer care I was blown away that they would be willing to tell a customer there is no info and no replacement time frame.

Now I have a brand new 2018 Jeep Rubicon in the middle of summer and I have no lockers. Take it to the dealer and hope they are able to get it fixed for you quicker than what I'm looking at.
 

texasbryan

Well-Known Member
First Name
Bryan
Joined
Feb 24, 2018
Messages
235
Reaction score
141
Location
Texas
Vehicle(s)
2021 JLUR 392; 2018 JLUR (sold); 2016 JKU (sold)
Has anyone ever had this light turn on before (service axle lockers)? The lockers obviously don’t work and I have no idea what is going on. I’ve checked all the wiring and plugs and all seems good.

I dropped it off earlier today at the dealer, but hope they don’t blame the tires and RK lift on the issue, as it seems to be electrical.

20CE8FC8-7385-4B66-8622-EBD412F28AA5.jpeg
The same thing just happened to mine just after they updated the PCM software due to a recall. Been at the dealer for 5 days now trying to diagnose the problem. Has yours been repaired yet?
 

Owenage

Member
First Name
Joe
Joined
Aug 14, 2018
Messages
18
Reaction score
8
Location
Calgary
Vehicle(s)
2018 Jeep Wrangler JL Rubicon
Occupation
Oil & Gas
The same thing just happened to mine just after they updated the PCM software due to a recall. Been at the dealer for 5 days now trying to diagnose the problem. Has yours been repaired yet?
Come to think of it, this actually happened after my update as well. This is still not repaired on my end. Both Jeep and my dealer are unable to provide any type of ETA on a replacement part. My dealer is stating the part needing to be replaced is 68430081-AA Actuator 21-101-016.
 

texasbryan

Well-Known Member
First Name
Bryan
Joined
Feb 24, 2018
Messages
235
Reaction score
141
Location
Texas
Vehicle(s)
2021 JLUR 392; 2018 JLUR (sold); 2016 JKU (sold)
Come to think of it, this actually happened after my update as well. This is still not repaired on my end. Both Jeep and my dealer are unable to provide any type of ETA on a replacement part. My dealer is stating the part needing to be replaced is 68430081-AA Actuator 21-101-016.
Wow. Very interesting. Are they letting you drive it until the part arrives?
 

zupamojo

New Member
First Name
Andy
Joined
Jan 4, 2018
Messages
1
Reaction score
0
Location
Westminster, CA
Vehicle(s)
JLUR - Ordered 12/22/2017
I have the same problem. I have a JLUR - manual so no recall notice/PCM update and took it into the dealer on June 26, 2018. After two days they diagnosed the problem as a faulty rear actuator. I was able to take it home and continue to drive as the parts are on order. They told me to call back in two months. Called yesterday and the dealer informed me they were in 31st place on the backlog for the parts with no expected delivery date. Manufacturer hasn't given any info on when they expect to manufacture the parts/deliver.

I've only used the lockers once while off-roading in Sedona (March 2018) with no issues. I noticed the service locker light flickering at first and then a few minutes later it just stayed on (June 2018). The problem came about while driving on the highway (2H ~75 mph).

Only mods are front bumper/winch/rock rails so nothing that would affect the lockers/warranty concerns with only 5,000 miles on it. Hopefully Jeep plans on remedying the situation considering it has been 2 months without being able to use my Rubicon to its full potential.
 

texasbryan

Well-Known Member
First Name
Bryan
Joined
Feb 24, 2018
Messages
235
Reaction score
141
Location
Texas
Vehicle(s)
2021 JLUR 392; 2018 JLUR (sold); 2016 JKU (sold)
So strange. My service adviser told me the Jeep "field rep" is looking into it for a fix, but I assume it is the same actuator issue that is on backorder. Either way, I'd like to pick it up since the dealer has had it for a week.
 

Owenage

Member
First Name
Joe
Joined
Aug 14, 2018
Messages
18
Reaction score
8
Location
Calgary
Vehicle(s)
2018 Jeep Wrangler JL Rubicon
Occupation
Oil & Gas
I heard back from my dealer today and they have a "preliminary" estimate of Sept 26th for part delivery. The failure happened on Aug 4th for me and I refuse to drive the vehicle as I also have grinding noises from my front axle in 2H. My dealer has put my vehicle in as non-driveable, however, they are still showing a date of Sept 26th. This is the third issue I have had and the second major issue. I will be starting the process of a demand letter with my lawyer this week.

I would hope that everyone else that has this issue doesn't sit back and accept 2 months or more for replacement, this is clearly a known issue as the backorder locally is up to 33 vehicles.

For reference, the part in question is 68430081-AA Actuator 21-101-016.
 

texasbryan

Well-Known Member
First Name
Bryan
Joined
Feb 24, 2018
Messages
235
Reaction score
141
Location
Texas
Vehicle(s)
2021 JLUR 392; 2018 JLUR (sold); 2016 JKU (sold)
That really sucks. Thank you for the information.
 

Ict_JL

Member
First Name
Scott
Joined
Apr 13, 2018
Messages
17
Reaction score
4
Location
Wichita
Vehicle(s)
Jeep JLU Rubicon
Occupation
Fireman
Has anyone ever had this light turn on before (service axle lockers)? The lockers obviously don’t work and I have no idea what is going on. I’ve checked all the wiring and plugs and all seems good.

I dropped it off earlier today at the dealer, but hope they don’t blame the tires and RK lift on the issue, as it seems to be electrical.

20CE8FC8-7385-4B66-8622-EBD412F28AA5.jpeg
Any update to your situation. I’m in the same boat. Dropping off tomorrow to dealer.
 

texasbryan

Well-Known Member
First Name
Bryan
Joined
Feb 24, 2018
Messages
235
Reaction score
141
Location
Texas
Vehicle(s)
2021 JLUR 392; 2018 JLUR (sold); 2016 JKU (sold)
Any update to your situation. I’m in the same boat. Dropping off tomorrow to dealer.
They have had it for almost 2 weeks now. Supposedly, they have a Jeep field rep at the dealership helping the shop determine what the problem is. The frustrating part is that nobody has a clue what is causing the light to come on. This morning they told me the light was off now but, of course, they haven't done anything to actually fix the problem. So the hunt for a fix continues...
 

Khsonic03

Well-Known Member
First Name
Ken
Joined
Jul 18, 2018
Messages
152
Reaction score
144
Location
St. Augustine FL
Vehicle(s)
2018 JLUR
Curious if this is limited to a specific build date timeframe? What's everyone's build date? Also, did this happen almost immediately for everyone, or after a certain number of miles?
 

texasbryan

Well-Known Member
First Name
Bryan
Joined
Feb 24, 2018
Messages
235
Reaction score
141
Location
Texas
Vehicle(s)
2021 JLUR 392; 2018 JLUR (sold); 2016 JKU (sold)
How do you find the build date? Mine occurred immediately after doing the PCM software update that was part of a recall.
 

Khsonic03

Well-Known Member
First Name
Ken
Joined
Jul 18, 2018
Messages
152
Reaction score
144
Location
St. Augustine FL
Vehicle(s)
2018 JLUR
How do you find the build date? Mine occurred immediately after doing the PCM software update that was part of a recall.
Build date is in your driver's door jamb.
 
Advertisement

Tri-City Jeep
 
Advertisement
Top