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Everybody here that is clinging to the $61 and stating that I am "wrong" and need to "put down the shovel" are missing the point entirely. There is no "right" or "wrong" here, only personal decisions that you may or may not agree with. It is my choice, not yours. You opinions are irrelevant...

I am failing to see an exaggeration here...

Welome to @ridiculous. We are glad to have you. I can assure you that I am old enough to remember actual "customer service"...apparently y'all have lost touch. Answering the phone is expected from me and I will reward. Blow me off and 0 dollars from me. Simple IMO. Make your choices and...

You may be correct, but my "word of mouth" will decrease their sales.

Agreed, not about the $. "stink" was with them until the keyboard warriors chimed in.

I never "asked for money" and it was 3 days...also not polite...once again back to the exaggerations... Perspective is key here. My opinion and my expectations dictate future business from me. Your opinion is moot. There are plenty of sheep to keep the teat fed.

Maybe we expect better in San Diego. I do not know LOSingle...yet...but we have plans to meet up thanks to y'all. Y'all can keep taking @Northridge4x4 "customer service" right up the a$$ if you choose. I expect more.

Is my shovel down? Was your wish fulfilled? "We promptly got back to you with an answer and actually answered the phone which is hard to come by these days" C'mon man...you're gonna defend this?

Well first let's address the fact that Tesla sells Teslas. Where else do you plan to buy a new one? Why do I have to explain this??? @Northridge4x4 sells other manufacturers goods....they do not make anything. They are a storefront dependent on customers. They need us, we don't need them...

Never.

I can't believe that you think answering the phone is a virtue....smh at your incompetence

Wait did I make a friend? @LOSingle are you in San Diego? PM me and I'll buy you a beer or 50.

@Northridge4x4 First of all you are NOT Tesla and do not demand the type of market dominance that they do. Don't kid yourself. 7 days without "reasonableness" is a bad policy, and it cost you. Also bad policy to have an ambiguous rule that you don't state on your website. I have stated many...

Man...Step 2 seems like the key to it all. I wonder what that could be?

I wasn't upset at "no"...it was the lack of explanation and lack of reasonableness. You are correct in the fact that they have the right to "tell me no" and they did. My point is that in every customer service interaction you have choices. These choices have risks. Business is risk. In this...

I wouldn’t even take it. However if all these NR fanboys want to give me $61 each I’d consider a stfu directive…prepaid of course

Is this the fabled “I’m rubber and your glue” tactic? I’m not sure that I can defend myself…🥱

Don’t get me started on their “policies” without asterisk definition anywhere on the page. Get real dude, we all expect a certain level of customer service. Apparently your standards are lower.

I will. Thanks for your insightful input 🙄

Are you referring to the reality where I spend money where I choose to?