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interestingly, the heat makes my backup camera lines disappear lol

@MrBell is your Jeep sitting at AutoNation? Mine got taken in and resolved right away locally. I can get you in contact with my advisor. They worked closely with @JeepCares and myself to get this done.

I'm experiencing the same you both. Next thing for me to try are the longer Mopar LCA's and see if there's any improvement.

If they have any questions, I have some POC's at other local dealerships who have had some success with the replacement yielding satisfied owners, including myself

Yes, it states 2018-2020 but my local dealership took care of me. Also, Jeep Wave/Customer Service told me that 2021 owners are already calling in for the issue and resolution involves steering gear replacement. All in all and after a second (yet shorter visit), my Jeep is now steering as it...

Thanks for sharing. My situation is interesting. I'm in WA too, Bremerton to be exact. I took my 2021 in for steering pulling to the right. Upon test driving, they confirmed that the steering gear box was "bad" replaced it, aligned it, and confirmed firmware (since mine is 2021) SAME VISIT...

Let me know if you end up using them, please! I bought my Jeep from there 👍

Thanks for sharing your experience! Usually I see only bad things about Rairdon's (mostly sales dept) If I don't hear back from JeepCares, I'll probably take a ferry and give Rairdon's a try, especially with Arturo knowing what's up.

I have a 2021 and in Washington State, so to answer your question, I used West Hills in Bremerton. I just got back from picking up my 2021 from service. The steering kept pulling to the right and had me making constant left corrections. In short, they found the steering box to be "bad" in...

Thank you for sharing this. I emailed my service advisor requesting the Options Report from DealerConnect showing the 70F steering pump software update.

Cool! A 2021 post (since the TSB only lists 2018-2020)! I too, have a 2021 in service (after a 2 week wait of dealing with steering pulling to the right - a lot of left correction). After 3 hours, service dept confirmed that my JLUR "has a bad steering box and will be replaced under warranty."...

Finally took my 21 JLUR in for service (after waiting 2 weeks for my scheduled appointment). It was still pulling to the right even after deflating the tires as advised both on here and FB group. They called me 3 hours later to confirm the steering pulling to the right and tell me that “the...

Thanks, fellow San Diegan! Now I get why you said I can cancel in 3 days. Tried doing that today but he wasn’t in (surprise) and that the GSM was working dual roles today. Smh. Sucks I have to cancel thru the dealership and can’t thru the 800-number. *Sorry all, if I took this off-topic. I...

Like others have said, the best salesmen are the Finance guys and I fell for it. He tried telling me maintenance would be upwards of $3k in 5 years time (blah blah, etc) and that the package he's pitching is a fraction of the cost. Essentially, I needed to stick to "no, no, no" and not give it...

Hi all, got interesting case here.. Just picked up a 21 JLUR and interestingly enough, I am getting a lot of play in the steering (pulling to the right) lots of left correcting during driving. Seems like it would change lanes on it's own if it could; or I look like a drunk driver going down the...

Hi all, new here, new to Jeep, and just came across this post. I just took delivery of a 2021 JLUR last Saturday and got swindled into buying a prepaid maintenance plan, up to 50k miles while in the Finance Office. 😖 Finance Manager says this will be helpful for all the required maintenance...

Here's another one for 2021! I'll share my experience with Rairdon's Kirland here. I'm new to Jeep and was shopping around (like any consumer would do). It was between AutoNation Bellevue and Rairdon's Kirland at that point. I received an printed quote from AutoNation, which I used to shop...