Okay finally got the TSB completed and both my wife and I can feel a huge difference in the way the Jeep drives. Below is an updated "survey".
Dealer Name: Tri-City CDJR
City, State: Eden, NC
Date Taken In (for evaluation, not specifically to do the work): 10/23/20
Date Completed: TBD
Did...
Small update to report. Got an email on January 12th from Jeep Premium Care that stated my parts were in and to expect a call from the dealership the next day. Dealership called the next morning before 9am and scheduled me for the work on January 28th. Keeping my fingers crossed it will turn...
First dealer I took mine to in October said there was noting wrong and refused to do the TSB. Opened up a case with Jeep Cares and they opened a case for me. Case manager called me a few days later and offered 2 options. First was to pay for repair at a dealer and FCA would reimburse me or I...
Installed a dead pedal that I purchased off Amazon. Installation took about 45 minutes. The bracket that mounts behind the rail at the kick panel was a little bit of a pain. The issue was when they spot welded the bolts in the bracket they were not straight, so they would not line up with the...
Below is an update as I decided to make an appointment with another dealer.
Dealer Name: Tri-City CDJR
City, State: Eden, NC
Date Taken In (for evaluation, not specifically to do the work): 10/23/20
Date Completed: TBD
Did you buy your Jeep from this dealer: No
Your Jeep has suspension/tire...
The service advisor at the last dealership was polite, respectful and listened but basic reading comprehension evidently was not her strong suit. I asked if she had read the TSB and she replied, "I did." I then asked had she read the sentence that stated if the customer presents with these...
Don't feel bad as I'm going through similar issues. Took my bone stock, 2019 Sport in a couple weeks ago and was told everything looked fine. Mentioned the TSB and they decided to keep it another day. Called me back and said they would document my complaint but the technician could not find...
Dealer Name: Gunter CDJR
City, State: Ridgeway, VA
Date Taken In (for evaluation, not specifically to do the work): 10-9-20
Date Completed: N/A
Did you buy your Jeep from this dealer: No
Your Jeep has suspension/tire modifications: No
Dealer disputed the TSB (didn’t want to do or said did not...
Don't want to slam the local dealer just yet but they are bucking the TSB. Had the Jeep all day Friday and are going to keep it today. Stated their tech could not find anything wrong. I contacted @JeepCares last night through PM on this site but have not heard back from them.
Any other way...
Wife and I wanted a weekend toy and decided on a Wrangler. We have really enjoyed it so far. The best part is now my wife is hooked! In the past as long as our vehicles had cold AC, heat in the winter and did not strand her somewhere, she was happy. After driving and riding in the Wrangler...