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On my fifth try, last week, I returned to the dealership and they said the new update was supposed to fix all my issues. I am happy to say that so far, it has. We went on a trip 1.5 hours away and for the first time ever, the screen didnt freeze. So for anyone who has been having trouble, I...

Well update- my jeep is in for its third visit. They said the update in the fall "might work" but they aren't sure. I did call customer service and they were extremely involved and responded and I have had 3 emails from uconnect. I think they are feeling the heat. Meanwhile I am on my third jeep...

I video tape all of them and document the date on audio. That has helped. But of course I am on my third radio and no better. They usually keep it for a week or so before they get the ok to replace. At this point I need to file a claim with the headquarters, which my local dealership even...

I feel like we are alone with this... according to the service people at least. I have my perfect car, my 2018 Jeep Wrangler JL. Has the largest of the touch screens. Bought it August 9, 2018. We have periodic, not constant, where the navigation will not show on the screen, you cantc turn off...