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This is correct but if a manufacturer intentionally forced customers to fix issues out of their own pocket ( steering play issues ) it deserves harsh criticism. In my case FCA stated that since I did not have an accident and since I was able to drive my new vehicle with 2 inch steering play...

I hope this model drives straight without steering play!!!!!!

My experience is NOT to do arbitration. Go the legal route straight away. Reasons: 1.) I did arbitration for my 2019 JLU bought in 3/19 because of 2 inch of steering play and because Jeep told me "to live if it, there is nothing they can do" after 35 days in workshop. They agreed that it...

Funny the same happened to me. In my case the thread in the axle stripped since it is cast material and much softer than the screw. The screws should be at least of 8.8 or better 10.9 quality. If I remember correctly the screws are M8x1.25x25mm. The easiest way to to check it would be to to...

Dear FCA Does it come as well with the loose steering ? A "Tight Steering Edition "would be a much better suggestion. FCA could advertise it like that: : " The tight steering edition comes with no play in the steering wheel. This edition will allow the driver to turn the steering wheel and the...

Oh man you hit the nail on the head. Same experience here. Over 40 days in the shop., 8 months old and still the same issues. FCA service response sucks and nobody should believe that applying the lemon law is easy. The arbitration process is totally rigged against the customer. Do not go...

I would NOT buy it if you can not have an extended test drive. The steering play issues a significant. In my JLU the worst symptoms show at speeds over 60 mph and after the steering fluid is hot. Depending where you live this can be up to ten miles. Since it is my experience that FCA is not...

The play is about 2 without and 2" with the engine running at 60 mph. With the engine idling the steering play is about 1 inch. Now I do not want to be disrespectful but the JLU has a hydraulic ball recirculating steering gear, The only difference to the JK models is that the pressure for the...

I am in the same boat. JeepCares was useless In my case. JEEPCares did not care at all. The moment the Jeep got out of the workshop the case got closed since according to the dealer the issue got fixed. Furthermore they have no power and the dealers are taking them not serious and not even...

Hi I am in the same situation. I got the the steering box for relatively small money on Ebay. Chances are that this thing is better than the one I have in my Wrangler right now. Spending hours at the dealership talking to this customer psychologists (Service advisers) is not my thing. I can...

Update As expected the dealer did not find anything wrong with my Wranglers steering. My service adviser ( I call them now "PFP" = "Personal FCA Psychologist" which has no clue whatsoever but tries to make you feel better) told me quote “ It is normal for a Wrangler that if the steering wheel...

The question is : What is the root cause? I have the same problem (UJL 2/19). I looked at the problem from an input and output approach. Input = steering wheel, output wheel. My issue is play in the steering system and I found that steering input is not transmitted to the wheels. By slightly...

I got the same issue and similar experience with my JLU built 2/2019. Dealer has replaced the steering damper and track bar in 3/19. It got better from the 1.5" play in each direction to what it is now, but if you drive a different car for just one day you know how bad it is. I am always...