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Thanks for the tip. How do I track down my regional customer service manager? So far I've only spoken with people from FCA and my local dealer.

Curious what others on the forum would do in my situation. I've owned my 2019 JL Rubicon 2.0T for about two months. It has spent about half of that time in the shop for a throttle body, a sensor, an intake manifold, software fixes, and most recently a loose vacuum hose. Love the car but this has...

Thanks all for the responses. After replacing the intake manifold and updating the software, the Jeep was pronounced fixed last Friday. They tested it quite a bit (based on the extra 104 miles on the odometer since I dropped it off), and it worked through the weekend just fine, but this morning...

They've also swapped out the throttle body and a sensor of some sort. I wish I knew exactly what was happening with the codes, but it's remained in the shop, so I have no paperwork. After the initial attempt at a fix, my invoice referenced "erratic readings," whatever that means...

Well - breaking development - they are now going to replace the intake manifold as well (apparently arrived today), so hopefully the combination of repairs is a success. We shall see...

Trust me, my wife and friends have had many laughs regarding the minivan! And me too, if I'm honest... ;) Hoping Jeep will still buy it back at the end of the day. I took delivery on March 8; it was down for the count by March 20; and so it remains. Edited to add images highlighting the...

They're already involved. I have a case number and have exchanged numerous emails and phone calls. I suppose if I asked point blank for an apology, they'd give it, but the tone has already been set. My point is just that some sympathy upfront (weeks ago) would have gone a long way.

That's a great point, but my confusion here is that the Jeep engineers were involved from day 1 (a month ago) because the dealership claimed never to have seen my error code before, and those engineers were the ones directing the part replacements. As far as I can tell, the software tweak was a...

It's the 2.0T, which I was told would be better than the 3.6 in my JKU... As for how it drives, I have no idea, as the dealer still has it.

Thanks for the reply! My safety concern is that others on the forum have described similar problems that led to the Jeep refusing to move without returning to park, which could be very dangerous a merging situation, for example. I'm also just confused as to how the problem could be severe enough...

Hi all, First time poster, and sadly out of desperation; hoping others can advise about my situation. I owned a JKU Sahara and LOVED it - zero problems. Then I bought a fully loaded 2-door 2019 Wrangler Rubicon, and it's been in the shop for over four of my first six weeks of ownership for...