If it is the same issue, it is a SIMPLE fix. The issue was merely a loose bolt on the plate covering the 48 volt battery. After weeks of the dealer having my brand new jeep, it merely needed a bolt tightenEd! I have been driving it for over a year now with no power steering issues at all.
I reported the power steering failure to the THSA. They are giving this more attention than Jeep or my dealer ever did. I recommend reporting it also to help get the issue corrected.
Thanks for the nice words. After all the shit I've been through in the first few weeks ownership I still wasnt ready to give in. I can't wait to actually enjoy it!
The issue was a loos bolt on the plate covering the 48 volt battery. After 2 1/2 weeks having my brand new jeep in service, they merely needed to tighten a bolt. Fiat Chryslet just announced a recall on 180,000 Doge Rams for the same issue...
I understand what your wife went through...it was pretty terrifying. The overcompensation in the turn when the power steering kicks ON in mid turn, when you are pushing in full force due to no power steering could absolutely kill someone. Chrysler Fiat announced JUST announced a recall on...
After reaching out to them multiple times, multiple ways for weeks, I finally got a return call from Jeep, AFTER my Jeep was fixed and returned (how convenient). There was no intention to do anything aside from call me as a part of their internal process. It was actually insulting. I do not...
After the dealership had my car for 14 days (I only owned it for 29 days), had replaced the power steering pump and the steering gear box, both resolved nothing as I expected, they finally found the issue. A bolt on the plate covering the 48 volt system was loose!!! A tech in CA found the...
After 2 empty contacts from @JeepCares where they lied and said I would be contacted by my "case manager", I have still not been contacted by Jeep AND Diehl Automotive STILL has my brand new 2019 Rubicon. I had the vehicle for four weeks and the dealer has had it for over two now, with no hope...
Well I haven't had my brand new jeep for two weeks now so there is unfortunately no way for me to check that right now. The Butler Diehl dealership has had my vehicle for 2 weeks without having made any progress at all and VERY limited updates even.
The speed also didn't matter in my situation and the weather was a dry 40 degrees so I don't think that mattered. I drove from 5mpg to 50mph and the power steering continued to go off and on. The only consistency that I may have found is that if the power steering was off, it would turn back...
I was considering taking my complaint to https://www-odi.nhtsa.dot.gov/VehicleComplaint/. I'm not sure if anything would come of it, but I am just absolutely disgusted with this whole process and afraid that the situation won't be corrected since the cause isn't known and that I'll have this...
The power steering went off and on for my entire ride (about an hour). The service technicians have also apparently had it happen to them 3 or 4 times in the 60 miles they've driven it, although I haven't been allowed to speak to the technician that experienced the power steering failure just...
I got my 2019 Jeep Rubicon on December 8, 2018. Like any other day of the week, I began my nightly commute home from work on January 7, after driving it for less than one month and under 2k (mostly) pavement miles. It was 40+ degrees w/no precipitation. A mile into the commute at just 10 mph...