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I do have a 18 JL not the TJ but can'r figure out how to update my profile

I have same problem shifting from N after flat towing. I have been experimenting ( because I have no faith in Jeep to resolve the issue) and it seems it works better for me to go to 4L and then shift to 2H. This is a poor excuse for a transfer case don't they even try anything before they sell...