Thank you! Unfortunately @JeepCares has no interest in me or my family as they clearly stated in my last phone conversation with them. The lady I spoke to had a complete meltdown and began yelling at me as if I sold her a vehicle that exploded with only 8k miles... FCA has no interest as I’ve...
Haha, unfortunately I think the insurance took that rewards card when they took the Jeep to investigate it.... now I’m pissed, I know I had at least $0.10 off my next coffee.
Thanks for your reply beavis, Not sure why your getting so upset? Are you saying their is a current lawsuit in regards to this? If you know more please share.
Insurance unfortunately took it, I tried buying it back but she said I couldn’t... knowing that it would have led to this, I would have went their and picked it back up, drove to Michigan and made it FCA’s new lawn ornament!
Update: Tried calling customer care... if that’s what were suppose to call it...
First attempt: Lady informs me I have an even newer case number that was assigned just yesterday. I’m assigned a case specialist and she tried transferring me to him But no answer. Tried speaking to a supervisor...
still no update, @JeepCares kinda gave me a response after several attempts at messaging. Their saying I’ve been assigned a new case number last week (was never told) and I supposedly have a case specialist but have not been contacted by anyone. I’ve tried messaging @JeepCares back about those...
This morning I got on their twitter and sent them a bunch of questions, as they still won’t respond. Then I started dropping pictures of my Jeep in the comments to try and get their attention... I guess I got their attention, just not the response I was looking for. Oh well, I’ve tried...
Theirs Jeeps customer service for you folks, vehicle almost kills your family and that’s their response. Wow, what a way to stand behind your product!! Good job Jeep!!!
Insurance payed actual cash value which was less than I owed. So I lost my down payment and all my accessories, deductible etc, at no fault of my own.
Thanks
Jay
Good luck everyone, @JeepCares still won’t talk to me. No word from anyone whatsoever, don’t know what I’m supposed to do at this point. It’s been 2 months since the incident and just going day by day with no vehicle. Beyond upset with @JeepCares and Fca for handling it the way they are. Pretty...
Thank you sir for your response I have no intention nor have I have ever given them the slightest hint I was taking legal action. I still have no intention on taking this to any kind of legal action. This entire time I’ve asked for one simple request and one request only, I want a response from...
Still no word from @JeepCares or the FCA, I have been in touch with a gentleman who has gone through the exact same scenario as me taking place approx 2 months before mine. So it’s been nice to be able to have someone to communicate with. @JeepCares responds by telling me “Another Department” is...