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I’ve tried the lawyer route too. It would cost more to go through the process than replacing the unit! I have, however, submitted my info to classaction.org as others have done as well.

Ditto!

That’s typically the progression, good luck and I hope it doesn’t get worse for you but my advice is start researching the fix now so when (if) the ghost gets in, you’ll be prepared!

I called, emailed and wrote to Uconnect and Jeep. They actually told me I had to take it to the dealership to “have it diagnosed” because that’s what they go with. So I did. I took it in, already knowing the “diagnosis” and the only way they’d look at it was if I paid $165. Well, I thought...

I’m blown away by the number of units this is happening to. Mine (2018 JLU) started just a month out of warranty and I was told by a dealer that it was “only cosmetic”. Guess what, he was wrong!! Now I have a Jeep with a useless radio/nav/“infotainment system” I’ve contacted Jeep, the...

I bought these in Spring/Summer of 2020. They work really well and when painted to match, not as noticeable as you would think. Easy to install with the tape provided. However, after being installed for several months the tape did start to fail. I decided to make it more permanent and use...

I had the steering lock up going around a gradual right turn on a major road. Caught me off guard (obviously not something I was expecting). Chrysler/Jeep "could not Replicate". I cant make it happen or identify any circumstances or parameters for it. It may never happen again but...

... I tried connecting a couple volt meters to monitor when the batteries are connected and when they are not, but the ESS would not operate with the volt meters connected. When you connected your voltmeters and the ESS wouldn’t operate, did it show the red ESS light on the dash?