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Hello Board Members, I am mainly a someone who reads in the background and rarely post. I do look to the board as great source of getting things done. The forum support and info is fantastic in that aspect. Custom orders and subsequent delays, warranty and recalls. General info to keeps our...

Mine makes the chime and according to the service manager at Tuttle Click Jeep in Irvine all Jeep JLs do it and it’s an off-road feature. I have no had the opportunity to visit another dealer. Anytime I reach over 3500rpm in second gear the warning chime goes off. It’s beyond frustrating. A...

Count me in!

“While operating on gasoline with an octane number of 87, hearing a light knocking sound from the engine is not a cause for concern.” Also directly from the owners manual. Owners manuals are in part legal documents covering Jeep for a multitude of reasons. Next trip to the gas station spend...

The only reason 87 is even remotely possible on a engine with 11.3:1 compression is because of variable cams, knock sensors and an incredibly advanced ECU. All of this is to combat knock. If you have a fuel that is less prone to knock the ecu will not have to be as active in pulling timing...

I have noticed an improvement running premium in my 6spd Rubi. I have not done calculations but gas mileage has improved. I believe this may have to due with the over 11.1 compression ratio in combination with higher summer temperatures. As mention above the ratios are longer and in my opinion...

I dropped mine off at the dealership per Jeep the warning is normal. This is probably the most annoying feature, why on earth would anyone shift into first gear while accelerating in second? You are forced to wind out second gear in order to avoid the face plant coming in third gear. I am pretty...

Mine does this too. Over 4K rpm in 2nd under acceleration the warning goes off. I discovered this today, just after break-in mileage ended. I would really like this disabled. I live in a very hilly area, the lack of low end grunt and a long third gear do not help. On a side note does any other...

Well it took some back channeling to get my order moving. I am elated to say it’s in transit. In regards to a call back, you will not get one. It’s not possible according to more knowledgeable jeepcare employees. The Jeep “specialist” is on a different phone system and only communicates through...

Dear Kyle: I apologize you feel the service being provided is unprofessional - my previous email stated that you will be provided updates as they become available. You have no heard from me as the status of your vehicle order has not changed; therefore, there are no updates to provide at this...

A little back story... Order was placed on 3/16. D1 date was set at 4/26 and the build did occur on April 26th and has sat in "I" status ever since. I had a case opened on 5/9 (14 days and all the forum research screamed red flag). The dealer was aware and placed another order on 5/17, he was...

I am all to familiar with the chat hotline... I’m surprised my number hasn’t been blocked yet. I do have a case file open. All has been documented, which is even more surprising in how it’s being handled. At this point I think bringing exposure is my one avenue to add a little pressure.

Unfortunately my dealer is showing “I” still. I’ve known the fleet manager for about a decade, he’s also at a complete loss for words. Factory reps are also not providing a whole lot of feedback to the dealers. It seems it’s either the order is smooth sailing or a total disaster.

Day 33. Still stuck in “I” status. Would you like to comment @JeepCares ? Or would you like to have a customer service rep do there absolute best to agrivate the situation ie suggest I was canceling the order. What’s that you say? Speak to a superisor? Not with @JeepCares. Don’t think I would...

I do think that we are very fortunate to have message boards like this. It’s cathartic that I am not the only one going through this as trivial as it may be. Hopefully Jeep will provide clarity and remedies for the issues at hand. In my searches I have notice they are hiring for positions in...

Day 27 still stuck in "I" status. Four weeks pending final inspection. Going to plan according to Jeep. At this point I am beyond frustrated. Not to mention this is my second order due to an optioning issue with the dealer(Alpine and Infotainment Group Confusion). The first order has been...

I am one of the fortunate to be stuck in “I” status. Going on 21 Days with no answers. A case has been opened but the answer given is we are still in launch phase we will update you when we know etc... My main concern is what exactly is causing the failure of QC, and what is the remedy? Jeep...