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For what it’s worth, here is my exchange with Jeep chat re my dual top order. No firm date of when the soft tops will arrive and they say it won’t ship without it. I’ve been in KZ for weeks. My eta ship date has change 5 times. The lack of meaningful communication is frustrating.

This is classic! I ask what the eta is on my Jeep. She says 4/2-4/6. Then, Premium soft top hilarity ensues. They have no clue....

The problem with this reply is that it demonstrates there is no effort being made to resolve the global problem, namely an utter lack of accurate communication from FCA about our orders. We have agreed to shell out sometimes in excess of $50K on a vehicle, but continue to be given conflicting...

Fully loaded granite Sahara! Pumped!

I received the same KZS status and can't find what it means either. Any help??