Just left a review on their google maps page.
Noticed you already left a lengthy one.
I recommend others leave reviews as well. But make sure they sound believable, or they will get them removed.
Another update for those who are interested.
7/3/2019 - Dealer called and said the problem was fixed. Apparently it was a bad ground somewhere. Will ask details when I pick up the Jeep on specifically what ground and where it was located.
Update on my end for today 7/1/2019.
The dealer replaced the entire rear axle, and the transfer case module. And the Jeep still won't lock the axles.
They said they are contacting the FCA "engineering team" to further diagnose the problem.
My Jeep has been in the shop for a total of 12 days...
The transfer case module they have ordered is on national backorder.
They did get my new rear axle in though. So I have to wait for the module to show up, whenever that might be.
Going to grab the Jeep back and drive it in the meantime.
Today marks day 3 in the shop, and no update beside the code they pulled.
$600 in diagnostic fees if for some reason the issue isn't covered under my powertrain warranty. As my bumper-to-bumper is expired based on my vehicle mileage.
Sent my info over to JeepCares to see if they can assist...
Mine went into the shop today.
They say they found the code "C1451-15" in the system.
And it will require more diagnostic to figure out what caused it.
Trying to google the code and can't seem to find anything about it online.
Any updates from you guys who have taken yours in to the dealer? Any got it resolved?
Mine stopped for a while and now the service axle locker light it firing again and the lockers won't engage.
Officially taking mine in this coming monday.