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  1. Factory 55 shackle mount for a new Warn 10S ?

    I agree! I have a Warn Zeon 10S with my Flatlink Expert. I installed the rope guard about 2-3 months later as I realized that daily driving it it would collect dirt otherwise.
  2. Factory 55 shackle mount for a new Warn 10S ?

    I got the Flatlink Expert. It has worked great. I don’t have any issues connecting to just about anything. The standard Flatlink has a round opening which limits what will go through.
  3. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    I finally got mine done! Dealer Name: Palmer CDJR City, State: Roswell, GA Date Taken In (for evaluation, not specifically to do the work): 08/12/2020 Date Completed: 09/17/2020 Did you buy your Jeep from this dealer: No Your Jeep has suspension/tire modifications: No Dealer disputed the TSB...
  4. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    Hi! Thank you for the update! I’ll hit this first thing. I just got mine done and it is much better, although they goofed the alignment. Now the fun begins as I can add a lift, knowing it drives straight. Stay safe out there!
  5. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    Happy Friday Everyone! I just updated the information. Overall the scores are really trending in the right direction. The percentage of disputed TSBs is down and the NPS values are really climbing. If these trends continue it will be quite a success story for Jeep and the dealers. I have no...
  6. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    Wow! That sounds painful... What would you like me to give them as a score?
  7. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    Data updated. I also ran a simple analysis of scores comparing bought at dealer or not bought at dealer. Surprisingly the score is slightly higher when the dealer that did the TSB is NOT the selling dealer. Go figure...
  8. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    Hi! Updating your entry... I'm guessing a 0 for their score?
  9. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    Overall the responses are trending toward better service, which is great! The average time from Evaluation to Completion is 9 days.
  10. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    Crazy! Sure, either send me a PM or just post a new feedback. I'll capture it and update the spreadsheet. Bummed they goofed!
  11. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    Good Evening Everyone! I'm continuing to update Post #1 with the spreadsheet and more data. I just added the Net Promoter Score (NPS) and the percentage of dealers which disputed the TSB (both are calculated in the spreadsheet). NPS is big driver in the customer satisfaction world. The score...
  12. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    Hi Everyone! Sorry for the delay in updating the spreadsheet (long Labor Day weekend). The spreadsheet has been updated and sorted by state. Thanks for all the great data!!
  13. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    Thanks everyone for the great information! I just updated the spreadsheet. I'll try to keep it current each night. Be safe out there!
  14. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    Hi! I took mine in the day after the TSB came out. The dealer was super nice and told me I am number two in line. The first JL is a member here and had it completed shortly there after. I'm hoping that I am any day now. Overall it just upset me that some dealers are not being...
  15. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    Thanks everyone, keep them coming! I'm working on building some calculations into the spreadsheet and making it easy to search.



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