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  1. Poll: Did TSB 08-074-20 Fix Your Steering Issues?

    Yes, please message us! We are happy to escalate a case for you. Darlene Jeep Cares
  2. Uconnect 7" screen flicker

    Please let me know if you would like an additional layer of assistance. I would be happy to open a case for you. Alison JeepCares
  3. Uconnect 7" screen flicker

    Hi there, we are sorry to hear this! Please send over a private message to our team so that we may connect you with a specialist for further support. Kathryn JeepCares
  4. How are those 18’s early 19’s holding up?

    Hi @Black Jeep Convertible We are sorry to hear about the multiple concerns you are facing with your Jeep. Please send our team a private message if you intend to bring attention to your dealer for support. We are happy to help. Kathryn JeepCares
  5. Pandora Missing from UConnect today

    Hi, I'm sorry to hear this. Please let me know when you plan on visiting a dealership for this concern. I would be happy to open a case for you. Alison JeepCares
  6. Bubbles in Paint at Door Hinges

    Hello everyone. We regret to hear that you are facing this concern with your vehicles. Please know that our team is available via private message to offer an additional layer of support during your dealer visit. We would be happy to connect you with a specialist to assist throughout this repair...
  7. Dealership replaced steering box with the old part under 08-074-20

    Hi Everyone, We are saddened to learn that some dealers have installed incorrect steering boxes, and we understand how frustrated you must be. If this happens, please be sure to contact us so that we can assist with having the issue remedied. If you would like to have a case escalated before...
  8. USB Ports failing?

    We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message! Alison JeepCares
  9. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    Hi there, we are happy to see that you are having this addressed by your dealer! If you would like our additional support throughout your appointment, feel free to send our team a private message. Kathryn JeepCares
  10. Service Dept Recommendations near Atlanta - fed up with mine

    Hello, we are sorry to hear that your concerns have not yet been resolved. Please know that you may reach out to our team at anytime for an update on your case via private message. We would be happy to keep our communication open with you throughout the remainder of this process. Kathryn...
  11. Low Voltage Issue on the 2.0L - Turbo Boost Lag

    Hi @Philip, We would be happy to look into your case for an update and notate that you are looking for contact from your case manager. Please send us a PM with your case number to get started. Darlene Jeep Cares
  12. Abs/traction control light

    Hello there, we are sorry to hear that you are facing these concerns with your Jeep. Please follow up with our team in a private message so that we may offer additional support in resolving this alongside your dealer. Kathryn JeepCares
  13. Abs/traction control light

    Hi there, we have replied to your private message regarding this concern. Please continue to work with us there in order to avoid any missed communication. Thank you! Kathryn JeepCares
  14. Insight Needed - Clunk when shifting, esp into reverse (video)

    Hello everyone, thank you for sharing the concerns you are having with your vehicles. We recommend visiting your dealer for a proper diagnosis of this noise your are experiencing. Please know that our team is always available via private message for additional support during your servicing visit...
  15. Steering Fix TSB 08-074-20 Crowdsourced Dealership Survey. Add Your Experience.

    @Punjabi New Yorker - If anyone needs support working with the dealer in order to have this TSB completed, please reach out to our team via private message. Darlene Jeep Cares
  16. 8.4" Touchscreen wear!!!! WTF?

    Yes, please send us a private message. Alison JeepCares
  17. Loose steering feels like it has play and drifts

    @Woodynj, Please send us a DM. @Dr. RGB, We have not gone silent; we do have an influx of messages regarding this. Please keep in mind that we monitor several forums as well as Facebook and Twitter. We are working as quickly/efficiently as possible, and we appreciate your patience as we...
  18. Anyone having issue with dash Compass and GPS?

    I'm very sorry to hear this. Have you had a case open for this concern? If not, I would be happy to help! Please send us a private message. Alison JeepCares
  19. Bubbles in Paint at Door Hinges

    Hi @tsexton105, We're sorry to learn that you've had delays in getting this repaired. Please send our team a DM with your VIN, mileage, and dealer so that we can look into this further. Darlene Jeep Cares
  20. Weirdness with radio

    Please let us know when you do! I would be happy to get a case open for you. Alison JeepCares



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