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  1. Rear window defroster unsoldered?

    Hey, mmai. If you haven't already, we would recommend a dealer visit for your concerns. If you need support while there, send us a private message. Kate Jeep Cares
  2. Sun Visor Broken

    So sorry to hear this! If you plan on moving forward with repairs and need an extra layer of assistance, let us know. Kate Jeep Cares
  3. Heated Steering Wheel not staying on.

    Hey, Ei4115. Our team would be happy to discuss your concerns further. Follow up with us in private message when you get a chance. Kate Jeep Cares
  4. % of Diesels with major problems?

    Thanks for tagging us here, Mocha. If you need some assistance, please send us a private message. Kate Jeep Cares
  5. Safety Recall W67/NHTSA 20V-580

    Hello everyone! Just a reminder, there is a recall on certain 2020 Jeep Wrangler (JL) and Jeep Gladiators (JT) for the front seat belt retractor. The recall number is W67/20V-580. The front seat belt retractor on these vehicles may have been built with an improperly formed wave disc which has...
  6. Steering gear box TSB, am I screwed? Need advice.

    Thanks for tagging us here, ZackMill. If you need assistance having the Steering TSB performed, send us a private message. Kate Jeep Cares
  7. Clutch problems

    Hi, csddoglover. If you would like to discuss your concerns further or need assistance while you're at the dealer, please send us a private message. Kate Jeep Cares
  8. Electrical issues

    Hi, akc24136. If you would like to discuss your electrical concerns further, we would be happy to. We're in private message at your earliest convenience. Kate Jeep Cares
  9. 2021 Jeep JL Clutch Pressure Plate Failure

    Hi csddoglover, Recalls are VIN specific and based on vehicle build dates. We're sorry for any inconvenience you may be experiencing because of this. If you'd like to send us a PM, we'd be happy to discuss further to determine how we may best assist. Sarah Jeep Cares
  10. Clutch Recall (FCA W12 | 20V-124) on 2018-2020 JL Manuals [overheating clutch pressure plate]

    Hi fspalt, Thanks for the tag! We'll check this out. Sarah Jeep Cares
  11. Whining noise T-case area on 2018 JLUR 3.6L 6MT

    Thanks for tagging us here, jeronimo. If you don't find the answers you're looking for from fellow forum members, please feel free to send us a private message. Kate Jeep Cares
  12. I bought a new rear window (soft top)

    Thanks for tagging us here. You can call Jeep Cares directly at 877-426-5337 to discuss your options, Mark Elliott. Kate Jeep Cares
  13. New JL Steering Issue TSB 08-074-20 (for "Improved Steering Feel")

    I apologize for my delayed response here but I wanted to check in on each of your steering issues. Have they been resolved or are either of you still in need of assistance? Send our team a private message separately if you're still experiencing concerns. Thanks! Kate Jeep Cares
  14. Rattling upon acceleration

    Thanks for the tag, Jwisdom. If you send us a private message, we can dig in on this further. Thanks. Kate Jeep Cares
  15. JLUR Manual clutch slipping at certain RPMs

    Hi Big Husky, We responded to your message, please take some time to review it and get back with us at your earliest convenience. Rob Jeep Cares
  16. How to contact Jeep cares?

    Hi there-- Sorry to hear about the experience you're having with your dealer. Feel free to send us a private message with your VIN and more details so we can look into this for you. Thanks, Courtney Jeep Cares
  17. CEL light on, drive mode buttons not working **found trouble code

    Hi Skeethree, Please feel free to keep us updated regarding your situation. If you are in need of additional support while in service, please let us know via PM. We can certainly have a case escalated for additional assistance while in service. Rob Jeep Cares
  18. Jeep Cares

    Hi. To send a private message follow these directions: "To start a conversation, click our username then select the ā€˜start a conversationā€™ button. We are staffed M-F 7:30am-5:30pm EST. " Once there, we can dig into your case further. Kate Jeep Cares I am sorry to hear these sentiments...
  19. Rearview Mirror Dimmer

    Not a problem! Kate Jeep Cares
  20. Safety Recall Alert! Fuel Supply Hose Leak. 2020 Jeep Models.

    Hi Finnley, Please feel free to keep us updated regarding your situation. If we can be of any additional support while your vehicle is in service, we're just a PM away. Rob Jeep Cares
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