Just a reminder, there is a recall on certain 2020 Jeep Wrangler (JL) and Jeep Gladiators (JT) for the front seat belt retractor. The recall number is W67/20V-580.
The front seat belt retractor on these vehicles may have been built with an improperly formed wave disc which has...
Recalls are VIN specific and based on vehicle build dates. We're sorry for any inconvenience you may be experiencing because of this. If you'd like to send us a PM, we'd be happy to discuss further to determine how we may best assist.
I apologize for my delayed response here but I wanted to check in on each of your steering issues. Have they been resolved or are either of you still in need of assistance? Send our team a private message separately if you're still experiencing concerns. Thanks!
Sorry to hear about the experience you're having with your dealer. Feel free to send us a private message with your VIN and more details so we can look into this for you.
Please feel free to keep us updated regarding your situation. If you are in need of additional support while in service, please let us know via PM. We can certainly have a case escalated for additional assistance while in service.
Hi. To send a private message follow these directions:
"To start a conversation, click our username then select the ‘start a conversation’ button. We are staffed M-F 7:30am-5:30pm EST. "
Once there, we can dig into your case further.
I am sorry to hear these sentiments...