It's also too hot when you've had the heater going all day and just stop to get gas real quick or something. Then you hop in and start the jeep back up and all of a sudden get overheated, look down and crap turn it off AGAIN.
I am in the same area and will share in your experiences. I tried all of the dealers you tried and a few more with the same experiences. I ended up doing the same as you, I ordered from Criswell and drove over to pick it up!!
I’ve gone round and round for over a month with phone calls to unconnect and fca customer care. Right now, Jeep DOESNT care because I never get a call back. The dealer tells me to call fca, then fca tells me it’s a dealer item to fix. Not once was I told there was no software...