Yes, it was escalated over a month ago. They are actually communicating with me now. Trying to “locate” a top for me. I keep telling them there are unsold wranglers at the dealer that have the duel top option. They have the top in a box sitting in the back. Crazy that they have decided to fill...
If you did not get the soft top you ordered when you received you Jeep pleases file a complaint with the FTC! Someone needs to make Jeep provide what they owe us.
Thank you! I have called that number, talked to Jeep cares, filed a formal complain with Jeep, discussed many times with the dealer, demanded a face to face meeting with the regional rep....but still no soft top or a date when it will arrive.
Exactly! I should have told the dealer to keep it until the Jeep is complete. I’m sure they would have the soft top now if I kept some leverage. I’ve had some heated conversations with the dealer. Still no top!