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Of course! Please do not hesitate to reach out if you have any other questions. Rob Jeep Cares

If you'd like me to look into your specific vehicle for you, I can definitely do that! Just send us a private message with your VIN. @Hawk2469 , if you decide to get this addressed by the dealer and would like our support, let us know! Thanks, Courtney Jeep Cares

If you ever have communication concerns while working with your Case Specialist and dealer, please do not hesitate to let us know! We will get in contact with them as soon as we can, as a way to ensure that you receive the proper level of attention and are kept informed. Just so you are aware...

Love to hear it! Thanks for letting us know! Kate Jeep Cares

Hey, TroyBoy. If you are currently experiencing steering concerns, our team would be happy to assist you here. When you have a moment, send us a private message with more details. Kate Jeep Cares

Hey, deepspinners. If you do end up going to the dealer and would like an additional layer of assistance, we are happy to help. Send our team a PM to get started. Kate Jeep Cares

This sounds really frustrating, Adam 4248. If you would like to discuss with our team further, please send a private message. Kate Jeep Cares

Greetings ChromeToaster, glad to hear you are working with your dealer for this concern. Please feel free to keep us updated regarding your situation. If we can be of any additional support while your vehicle is in service, we are just a PM away. Rob Jeep Cares

Greetings, Yes, we expect the owner letters to mail in July. Hope this information helps. Rob Jeep Cares

Greetings, Yes, we expect the owner letters to mail in July. Hope this information helps. Rob Jeep Cares

Hi everyone, As of right now, we do not have an update on the software update release. However, please know that you can always check to see if there are any open recalls/TSBs for your vehicle by visiting https://www.mopar.com/en-us/my-vehicle/recalls/search.html. You'll simply input your VIN...

Sorry to hear this, Greenegg. Send us a private message with more details so we can assist. Kate Jeep Cares

Hi! We see your private message now and will continue working with you there! Kate Jeep Cares

Hey Andy! Super sorry to hear about the blue screen and skipping audio you've experienced recently. If you are still in need of additional support, please send us a private message at your earliest convenience! Hi again, We noticed that you messaged us on separate platforms, however, we...

Thanks for tagging us here, mgroeger. We're happy to look into your current concerns further, Rrr8400. Send our team a private message with more details to get started. Kate Jeep Cares

Thanks for tagging us here, Mcwilldo. We're sorry to hear of this situation RafaelK and thank you for sharing your story. Unfortunately, our team assists customers with vehicle concerns and do not have any insight into incentives or discounts, as that is held at the dealer level. We do...

So happy to hear this, Rufus! Thank you for sharing with us and we will be sure to document your sentiments. Kate Jeep Cares

I'm sorry to hear about the experience you had with your previous representative, but I'm glad you asked! We're a part of the Social Engagement Team, which is a department under customer care experience at Stellantis. We consistently monitor various social media sites, including these forums...

We're very sorry to hear of this dealer experience, tonygiotta! Although our dealer teams are independently owned and operated, they are still held to a very high standard and we are saddened to hear that standard was not met here. That said, please keep us updated on how the new install goes...

We're sorry to hear about this! At this time, have you notified your servicing Jeep dealer? Please keep us updated on the outcome of your appointment. Darlene Jeep Cares