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  1. Recall Notice 21V-028 [1/28/21]: Manual Transmission / Clutch Overheat Covers All 2018-2021 Jeep Wranglers Produced by January 22, 2021

    Of course! Please do not hesitate to reach out if you have any other questions. Rob Jeep Cares
  2. Backup Camera issue

    If you'd like me to look into your specific vehicle for you, I can definitely do that! Just send us a private message with your VIN. @Hawk2469 , if you decide to get this addressed by the dealer and would like our support, let us know! Thanks, Courtney Jeep Cares
  3. Uconnect® abolute POS!! Stay away from it...

    If you ever have communication concerns while working with your Case Specialist and dealer, please do not hesitate to let us know! We will get in contact with them as soon as we can, as a way to ensure that you receive the proper level of attention and are kept informed. Just so you are aware...
  4. Daytona area dealers

    Love to hear it! Thanks for letting us know! Kate Jeep Cares
  5. New JL Steering Issue TSB 08-074-20 (for "Improved Steering Feel")

    Hey, TroyBoy. If you are currently experiencing steering concerns, our team would be happy to assist you here. When you have a moment, send us a private message with more details. Kate Jeep Cares
  6. Occasional Smoke at Start Up???

    Hey, deepspinners. If you do end up going to the dealer and would like an additional layer of assistance, we are happy to help. Send our team a PM to get started. Kate Jeep Cares
  7. ESS battery, again..

    This sounds really frustrating, Adam 4248. If you would like to discuss with our team further, please send a private message. Kate Jeep Cares
  8. 3.6L "Hiccup"

    Greetings ChromeToaster, glad to hear you are working with your dealer for this concern. Please feel free to keep us updated regarding your situation. If we can be of any additional support while your vehicle is in service, we are just a PM away. Rob Jeep Cares
  9. Recall Notice 21V-028 [1/28/21]: Manual Transmission / Clutch Overheat Covers All 2018-2021 Jeep Wranglers Produced by January 22, 2021

    Greetings, Yes, we expect the owner letters to mail in July. Hope this information helps. Rob Jeep Cares
  10. Recall Notice 21V-028 [1/28/21]: Manual Transmission / Clutch Overheat Covers All 2018-2021 Jeep Wranglers Produced by January 22, 2021

    Greetings, Yes, we expect the owner letters to mail in July. Hope this information helps. Rob Jeep Cares
  11. Backup Camera issue

    Hi everyone, As of right now, we do not have an update on the software update release. However, please know that you can always check to see if there are any open recalls/TSBs for your vehicle by visiting https://www.mopar.com/en-us/my-vehicle/recalls/search.html. You'll simply input your VIN...
  12. Bubbles in Paint at Door Hinges

    Sorry to hear this, Greenegg. Send us a private message with more details so we can assist. Kate Jeep Cares
  13. New JL Steering Issue TSB 08-074-20 (for "Improved Steering Feel")

    Hi! We see your private message now and will continue working with you there! Kate Jeep Cares
  14. Uconnect® abolute POS!! Stay away from it...

    Hey Andy! Super sorry to hear about the blue screen and skipping audio you've experienced recently. If you are still in need of additional support, please send us a private message at your earliest convenience! Hi again, We noticed that you messaged us on separate platforms, however, we...
  15. What happens when the axle lock sensor fails?

    Thanks for tagging us here, mgroeger. We're happy to look into your current concerns further, Rrr8400. Send our team a private message with more details to get started. Kate Jeep Cares
  16. First Responder Incentive for Sahara 4xe not available?

    Thanks for tagging us here, Mcwilldo. We're sorry to hear of this situation RafaelK and thank you for sharing your story. Unfortunately, our team assists customers with vehicle concerns and do not have any insight into incentives or discounts, as that is held at the dealer level. We do...
  17. Daytona area dealers

    So happy to hear this, Rufus! Thank you for sharing with us and we will be sure to document your sentiments. Kate Jeep Cares
  18. Uconnect® abolute POS!! Stay away from it...

    I'm sorry to hear about the experience you had with your previous representative, but I'm glad you asked! We're a part of the Social Engagement Team, which is a department under customer care experience at Stellantis. We consistently monitor various social media sites, including these forums...
  19. New JL Steering Issue TSB 08-074-20 (for "Improved Steering Feel")

    We're very sorry to hear of this dealer experience, tonygiotta! Although our dealer teams are independently owned and operated, they are still held to a very high standard and we are saddened to hear that standard was not met here. That said, please keep us updated on how the new install goes...
  20. Bright White grille turning yellow

    We're sorry to hear about this! At this time, have you notified your servicing Jeep dealer? Please keep us updated on the outcome of your appointment. Darlene Jeep Cares



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