Today marks 5 months since this whole ordeal began. For those who don't know I had another thread about my warranty battle to replace a broken turbo. It also happens to be my birthday today. I have been told that in the absolute worst case scenario the car would be ready on today's date...
https://www.jlwranglerforums.com/forum/threads/2018-jl-2-0-blown-turbo-update-outraged.61819/
Yeah, here’s a link to my experience with the issue, It’s still ongoing, and I don‘t have my car back yet.
My Jeep has been in the dealership for the 5th month. Nobody knows what's going on even in the dealership. They don't know why the Jeep won't start after a turbo replacement. FCA and JeepCare are refusing to answer my phone calls or emails asking for information. Every promised date for...
Thanks for reaching out! Hopefully they see there are many people with this issue and try to fix the issue. If you try and fix it yourself, they’re gonna void your warranty and you’re screwed.Sorry man.
Thanks for your support Rico. From what Darlene, Emanuel and Kate from JeepCare have told me, it sounds like the next step will either be up or down. If they don’t step up until my next payment period around the 22nd of December, than I’ll most likely turn to legal action. I think thats plenty...
Update
Closing in on being the 4th month of this issue.
After several phone calls with Jeep and a few conversations with Darlene from JeepCare, it was made apparent that the whole situation is back to square one. Their aforementioned "update" consisted of just more of the same which is saying...
Just a couple of minutes ago I received а call from Jeep Care with the idea to install an after-market turbo at the possible cost of my warranty with no other solutions. I would've been able to fix my own car in less then one day if this is the option i was looking for but i am not willing to...
I have contacted several lawyers who have all told me that this case doesn’t qualify for lemon law because my Jeep has 46,000 miles on it. Washington lemon is 24 months which is okay but it’s also 30,000 miles which makes my case not apply.
I already tried and they refused to give me a loaner due to the fact that they knew how long this process would take and it was not in their convenience. Rental cars are unfortunately only up to 7 days. My wife and I have been sharing a car at the moment and It’s been very inconvenient and hard...
I have searched all over the internet for a new turbo and have not had any luck. I reached out to the customer service of this website you provided a week ago and they don’t actually have it in stock at the moment. They told me that even if i place my order they do not have an estimated time of...
On September 24th Jeep Care opened a case #77308456. Ever since that initial opening of the case I have been receiving emails from my Jeep Case Manager with new ETA’s for the turbo and no actual results. The last conversation I had with them ended in the conclusion that they have no new ETA date...
IN DIRE NEED OF HELP!!!
My 46k mile 2018 JL 2.0 Turbo Rubicon developed some strange noises after a road trip at the end of summer. I took it to the Jeep dealership where I originally ordered and purchased it. After some diagnosis they told me there was a crack in the cast iron turbine housing...