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  1. Audio cutting in and out

    When I first bought my vehicle, i was sitting in the parking lot, never moved and it happened, repeatedly. So from my experience, waiting to drive did not make a difference.
  2. Audio cutting in and out

    The backup camera replacement has not be defined as an official solution, so the dealer is kind of stating the truth. If you go through this forum and the other Audio cutting out forum, there have been a few of us that got the cameras replaced and had no problems after.
  3. Audio system issue - cutting in and out

    Just wanted to give everyone an update. I have had the new camera for 3 weeks now. Been in all kinds of cold weather conditions. I have not had one problem with the radio of the camera since the new camera was installed. Took a year to resolve, but it looks as if it is fixed finally.
  4. Audio system issue - cutting in and out

    nadc451. check out the last couple pages of the other issues link, https://www.jlwranglerforums.com/forum/posts/954232/ It should help you get the issue resolved. Chris
  5. Audio cutting in and out

    Just wanted to give an update. B-Man, the software upgrade did not address the issue of the radio cutting in and out for me. In fact i lost my Off Road Pages and took the dealer and the FCA engineers two visits to get them back. But whatever they did, they are back. I have had the new...
  6. Audio cutting in and out

    B-man. I had the dealer open a STAR case for the radio problem. Then worked with Jeepcares to help work through the process. . It was covered under warranty.
  7. Audio cutting in and out

    All, I have a 2018 Ruby Unlimited. With help from JeepCares, the dealer just installed camera part number 68452959-AA. I will keep everyone updated if the problem is gone or if it returns. I would also like to thank Alex @JeepCares. She provided the best customer care I have received from...
  8. Audio cutting in and out

    @JeepCares , I have had the new software loaded. It broke the Apps on the radio. A new radio has been installed with the new software. The problem still exists. I was was working with Chrysler on the problem and they helped with the apps issue, but would not help with the Radio cutting in...
  9. Audio system issue - cutting in and out

    All Here is a report out on the software update for TSB 08-001-19 REV. A: After update, lost the Off Road Pages. Talked with Jeep, Uconnect, and Sirius, they kept pointing the fingers at each other. Took the vehicle back to the dealer. They tried for 3 hours to get the app back that was...
  10. Audio cutting in and out

    All and @Jeepcare, Here is a report out on the software update for TSB 08-001-19 REV. A: After update, lost the Off Road Pages. Talked with Jeep, Uconnect, and Sirius, they kept pointing the fingers at each other. Took the vehicle back to the dealer. They tried for 3 hours to get the app...
  11. Audio cutting in and out

    The new software has been installed. It may be a while before I can say if it worked or not, as I live in the south and the weather has not turned cold yet. The one thing I have noticed is the that "jeep off road page" is no longer an available app. Since the problem seemed to start about the...
  12. Audio cutting in and out

    I have an appointment on Friday for other recall work.. I have called and had them add it to the work being done.. I will report out after my appointment.
  13. Audio cutting in and out

    Alex, You are joking right... most of us have had the software updated, new radios, hand build custom radio versions by Jeep, Amps replaced... I have had a star case open for MONTHS, and as of two weeks ago.. there is still no resolution to this!!!! (according to Jeep)
  14. Audio cutting in and out

    and yet, a year after the problem was originally found, the word from FCA is " it is a warranty issue, and they are working on it". It is amazing that FCA can say they are working on it, and legally there is nothing that can be done.. no matter timeline.
  15. Audio cutting in and out

    People have had this problem since last Oct/Nov. I have had it since i bought mine in Jan with a Star case open... their official word is "they are working on a fix" ..... for almost a year....
  16. 3.0 Diesel release lottery

    They will go to release the vehicle to sell to the public, and they will find a last minute problem, and order a 'stop ship' . So we will wait months while they spend time deciding how to fix it..
  17. Audio system issue - cutting in and out

    Wish you the best of luck.. Please let us know. I have a special built radio, latest software, but the engineers would not replace the camera. so I am in the process of going a different route...
  18. Audio system issue - cutting in and out

    If you pull fuse 97, count to 10, put it back, it resets the system and usually will correct the problem.... at lease short term. The problem is more prominent in cold weather, it doesn't 'only' happen in cold weather.
  19. 3.0 Diesel release lottery

    11/13, as you know there will be release issue.



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