Mr.Fatstacks
Active Member
I paid a significant fee to UPS that was avoidable.Hi Nick, we apologize about the import fees, as we unfortunately cannot be responsible for the fees entering a different country. Since we last discussed your concern, we have set up a way to calculate shipping with duties and taxes included. Of course, the fees will be the same whether you pay them directly through us or to your government; but it will prevent any delays in orders moving forward. Thank you for your feedback, and we will be happy to assist you further.
That aside, I stand by my earlier statement that Canadians might want to consider other options before purchasing these, as both the total cost and the flickering issues might be serious detractors. Between the high shipping cost, the extra UPS fees, the delays involved and the general headaches involved this was one of my worst online purchasing experiences to date.
The light output is tremendous though.
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