Good dealers for Service in Seattle Area?

[GinjaNinja]

Any update? I also purchased my JLUR from Tacoma but live in Bothell. It's time for an oil change and tire rotation but don't really want to drive all the way down to Tacoma. I work in Bellevue, so am thinking to try them. I already know to avoid Kirkland and Seattle based on personal experience.

Thanks

Rairdon Sales = Horrible
Rairdon Service = Decent enough
Autonation Bellevue Sales = Decent
Autonation Service = Horrible

Just my experience anyway and I have frequented both over the last five years. Since you live in Bothell Rairdons makes more sense for service.

Cheers

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[rizzosmith]

Any update? I also purchased my JLUR from Tacoma but live in Bothell. It's time for an oil change and tire rotation but don't really want to drive all the way down to Tacoma. I work in Bellevue, so am thinking to try them. I already know to avoid Kirkland and Seattle based on personal experience.

Thanks

The Jeep dealership (Chrysler, Dodge, Jeep, Ram of Seattle) on Aurora is pretty good. They usually try to up sell you on something, but they've done decent warranty work for me in the past. I live in Kenmore, which is right next to Bothell. This dealership is only about 7 miles away.

 

[Ryder]

Another for avoiding Rairdon's Smokey Point. Very bad experience here.

 

[JLmartacus]

Rairdon Sales = Horrible
Rairdon Service = Decent enough
Autonation Bellevue Sales = Decent
Autonation Service = Horrible

Just my experience anyway and I have frequented both over the last five years. Since you live in Bothell Rairdons makes more sense for service.

Cheers

Thanks. I ended up going to Rairdons in Kirkland to take advantage of my first Jeep Wave oil change. Overall, decent experience with a few personal learnings that I will apply for my next visit (after all, I do have 3 remaining free oil changes).
1. Be explicit in what you want and do not want them to do - don't make assumptions or leave anything open to interpretation
2. Don't expect a 5-tire rotation as the program only covers a 4-tire rotation
3. Set your customer experience expectations low so that you won't be disappointed with how you are treated

 

[willcasp]

Thanks. I ended up going to Rairdons in Kirkland to take advantage of my first Jeep Wave oil change. Overall, decent experience with a few personal learnings that I will apply for my next visit (after all, I do have 3 remaining free oil changes).
1. Be explicit in what you want and do not want them to do - don't make assumptions or leave anything open to interpretation
2. Don't expect a 5-tire rotation as the program only covers a 4-tire rotation
3. Set your customer experience expectations low so that you won't be disappointed with how you are treated

What do they charge for the 5 tire rotation? I am not a fan of them, but they are close to me. According to this (https://www.dealers-mopar.com/download/playbook/jeep-wave-dealer-faqs-781.pdf) Jeep reimburses them $10 for the entire rotation. Interested to see what they charge.

 

[JLmartacus]

What do they charge for the 5 tire rotation? I am not a fan of them, but they are close to me. According to this (https://www.dealers-mopar.com/download/playbook/jeep-wave-dealer-faqs-781.pdf) Jeep reimburses them $10 for the entire rotation. Interested to see what they charge.

I didn't get a price - just a snooty comment that Jeep Wave only covers a 4 tire rotation. I rotated in the spare myself when I got home.

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