Loose steering feels like it has play and drifts

[Aceman]

And to add to this BS saga.

After my 2nd visit to a dealer, again being told it's completely normal, I left without getting an invoice for documentation. I called the dealer to have them send me a receipt of my visit and their logbook says "Customer never showed up" which is complete BS as I spoke to a manager, drove with a tech, and had them lift it to inspect the front end. Now I can't get anyone to send me a receipt of the visit.

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[Aceman]

I've already done that. I've logged both visits with Jeep Cares & FCA so it shouldn't be an issue. Moreso, I'm wondering
why they're being so shady if the vehicle performs as it should?

 

[Bearded_Dragon]

 

[RagTopDeluxe]

$3,162, plus Tazer. Yikes. We shouldn’t have to do spend that to fix a defect. FCA should buy it for us—would be cheaper than a buyback. /dreaming

The comparison video at the end was interesting. My steering is worse than his “before.”

 

[Chipe]

Holy crap! No thank you.

 

[Chipe]

$3,162, plus Tazer. Yikes. We shouldn’t have to do spend that to fix a defect. FCA should buy it for us—would be cheaper than a buyback. /dreaming

The comparison video at the end was interesting. My steering is worse than his “before.”

But isn't it normal to have some necessary correction with a solid axle vehicle?

 

[RagTopDeluxe]

But isn't it normal to have some necessary correction with a solid axle vehicle?

That’s what I understand. However, our JKUR drove *much* better than my JLR. Driving to work is a white knuckle experience at times. It’s so bad we’ve canceled trips and don’t take it anywhere. A $50k vehicle that we don’t want to drive really is upsetting.

 

[Chipe]

That’s what I understand. However, our JKUR drove *much* better than my JLR. Driving to work is a white knuckle experience at times. It’s so bad we’ve canceled trips and don’t take it anywhere. A $50k vehicle that we don’t want to drive really is upsetting.

I would be much more than "upset." I give you credit.

 

[RagTopDeluxe]

I would be much more than "upset." I give you credit.

I’m supposed to hear from my Jeep Cares rep tomorrow about the next step in fixing my Jeep. I’m hopeful (delusional?), but it’s been a disappointing adventure so far.

I just want my Jeep to be capable on the freeway—not too much to ask. I am running out of patience, tho. I’ve had it.

 

[Chipe]

I’m supposed to hear from my Jeep Cares rep tomorrow about the next step in fixing my Jeep. I’m hopeful (delusional?), but it’s been a disappointing adventure so far.

I just want my Jeep to be capable on the freeway—not too much to ask. I am running out of patience, tho. I’ve had it.

I wish you the best with this. It has to be really frustrating and infuriating!! Keep us posted.

 

[chadc880]

If any of you are interested in installing this system call PCS and talk to them. I did and they quoted me a awesome price had I not traded for the Ram 1500 and did the PCS steering system. And remember the pricing with or without the ram makes a huge difference. I cannot remember for sure but I want to say I was quoted 2400 or 2600 for the system without the ram unit.

And trust me FCA knows they screwed up reallllly bad. And its only getting worse with the more JL's they sell. And you are not alone. The Gladiators are just as worse.

 

[Command Line RC]

If any of you are interested in installing this system call PCS and talk to them. I did and they quoted me a awesome price had I not traded for the Ram 1500 and did the PCS steering system. And remember the pricing with or without the ram makes a huge difference. I cannot remember for sure but I want to say I was quoted 2400 or 2600 for the system without the ram unit.

And trust me FCA knows they screwed up reallllly bad. And its only getting worse with the more JL's they sell. And you are not alone. The Gladiators are just as worse.

https://www.northridge4x4.com/fits/...pk1880-psc-power-steering-pump-conversion-kit

$1439 at NorthRidge.....

 

[SpeedKills]

But isn't it normal to have some necessary correction with a solid axle vehicle?

My '08 JK hardtop with 113,000 miles steers better than my '19 JL hardtop with 3,000 miles.

 

[californiajeeping]

The video showed the various front suspension components removed. He then showed how much movement the bolts had in the holes, basically showing that the bolt to hole tolerances were not very tight. In my opinion what he showed could lead to alignment variation and if the front axle took a bit hit on a pot hole the alignment could shift.

Was it similar to this example on a JK?

 

[chadc880]

https://www.northridge4x4.com/fits/...pk1880-psc-power-steering-pump-conversion-kit

$1439 at NorthRidge.....

Confusing enough this one does not include the updated redesign steering box this is only the power steering pump conversion kit that’s why it’s so much cheaper

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