Sponsored

No sound from speakers

jumpdaddy143

New Member
First Name
Jimmy
Joined
Dec 16, 2018
Threads
0
Messages
1
Reaction score
0
Location
San Antonio
Vehicle(s)
2018 Wrangler JL Sahara - Ocean Blue
Happened to me this morning also, was completely baffled. No audio at all out of the speakers. Immediately came to this forum page and tried the AM fix....worked like a champ. Love this jlwranglerforum page.
Sponsored

 

Jhatley7

Well-Known Member
Joined
Jan 27, 2018
Threads
1
Messages
53
Reaction score
65
Location
Texas
Vehicle(s)
2022 JTR, 2022 F350, 2021 G23
Mine in at the dealer now. Iā€™m going to assume I have a different issue since the am did not work for me. Got to love the ā€œIā€™ll call you tomorrow with an updateā€ BS the writers give you. Iā€™ll call today and see what they say.
 

alrola

Well-Known Member
First Name
Alex
Joined
Oct 27, 2018
Threads
9
Messages
98
Reaction score
20
Location
Tampa, Fl
Vehicle(s)
2019 Jeep Wrangler JLUR
Mine in at the dealer now. Iā€™m going to assume I have a different issue since the am did not work for me. Got to love the ā€œIā€™ll call you tomorrow with an updateā€ BS the writers give you. Iā€™ll call today and see what they say.
they will say...... "could not reproduce problem" "working as designed"
 

Jhatley7

Well-Known Member
Joined
Jan 27, 2018
Threads
1
Messages
53
Reaction score
65
Location
Texas
Vehicle(s)
2022 JTR, 2022 F350, 2021 G23
they will say...... "could not reproduce problem" "working as designed"
BULL S***T! I dropped it off not working. Stopped working over 24 hours prior. @JeepCares will defiantly be hearing from me if that happens. Also the writer saw it not working the day it stopped. Swung in after it stopped and they said they didn't have time to look at it.
 

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Threads
15
Messages
5,092
Reaction score
2,568
Location
Auburn Hills, MI
Vehicle(s)
JL
BULL S***T! I dropped it off not working. Stopped working over 24 hours prior. @JeepCares will defiantly be hearing from me if that happens. Also the writer saw it not working the day it stopped. Swung in after it stopped and they said they didn't have time to look at it.
@Jhatley7,

Please send us a private message if you are in need of assistance while your Jeep is in service. We can certainly look into your situation further.

Darlene
Jeep Social Care Specialist
 

Sponsored

Jhatley7

Well-Known Member
Joined
Jan 27, 2018
Threads
1
Messages
53
Reaction score
65
Location
Texas
Vehicle(s)
2022 JTR, 2022 F350, 2021 G23
@Jhatley7,

Please send us a private message if you are in need of assistance while your Jeep is in service. We can certainly look into your situation further.

Darlene
Jeep Social Care Specialist
Thank you maā€™am. Iā€™ll pm you with the details.
 

LHB

Well-Known Member
Joined
Jan 10, 2018
Threads
9
Messages
173
Reaction score
223
Location
south shore, MA
Vehicle(s)
'18 JLU, Rivian R1S, '99 Cherokee XJ
@JeepCares I've repeatedly had the same issue. Toggling to AM is not fixing the issue. I already have an appointment at my local dealer to fix a different electronics issue (Receiving a "Front Right Turn Signal Light Out" error but the turn signal is working fine).

Hopefully this glitch is identified and fixed.
 

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Threads
15
Messages
5,092
Reaction score
2,568
Location
Auburn Hills, MI
Vehicle(s)
JL
@JeepCares I've repeatedly had the same issue. Toggling to AM is not fixing the issue. I already have an appointment at my local dealer to fix a different electronics issue (Receiving a "Front Right Turn Signal Light Out" error but the turn signal is working fine).

Hopefully this glitch is identified and fixed.
Hi LHB,
We are sorry to hear that you are experiencing this. If you would like an extra layer of assistance while your Jeep is at the dealer, feel free to send us a private message.
Alex
Jeep Social Care Specialist
 

Woody7

Member
Joined
Mar 20, 2019
Threads
0
Messages
9
Reaction score
4
Location
California
Vehicle(s)
Rubicon Unlimited JL
I have the same issue where turning the audio to AM and back fixes. I have less than 100 miles so far and it's already happened several times. It's really disappointing to have an issue that is clearly a software bug in a brand new car with no fix or explanation from Jeep. @JeepCares do you have any updates for us?
 

Woody7

Member
Joined
Mar 20, 2019
Threads
0
Messages
9
Reaction score
4
Location
California
Vehicle(s)
Rubicon Unlimited JL
Happened to me this morning also, was completely baffled. No audio at all out of the speakers. Immediately came to this forum page and tried the AM fix....worked like a champ. Love this jlwranglerforum page.
Do you need to do the switch-to-AM fix regularly? Or was it an isolated case for you?
 

Sponsored

JeepCares

Well-Known Member
Joined
Feb 1, 2018
Threads
15
Messages
5,092
Reaction score
2,568
Location
Auburn Hills, MI
Vehicle(s)
JL
I have the same issue where turning the audio to AM and back fixes. I have less than 100 miles so far and it's already happened several times. It's really disappointing to have an issue that is clearly a software bug in a brand new car with no fix or explanation from Jeep. @JeepCares do you have any updates for us?
Hi Woody7,
We understand your disappointment. We would like to have this documented and looked into further. Please send us a private message with your VIN, current mileage and preferred dealer.
Thank you,
Lydia
Jeep Social Care Specialist
 

jf8042

Member
First Name
Jim
Joined
Aug 23, 2018
Threads
1
Messages
6
Reaction score
0
Location
Atlanta, GA
Vehicle(s)
2018 Jeep JL Rubicon
I have had some issues with this as well periodically. No sound from the audio system, am, fm, sxm, other audio sources, navigation, nothing. It feels like something that happens during the boot sequence.

If I turn off the Jeep for a period of time (>20m), and then restart the Jeep, it seems to work fine.
 

uRJeremyK

Active Member
First Name
Jeremy
Joined
Feb 13, 2019
Threads
3
Messages
26
Reaction score
23
Location
Orlando, FL
Vehicle(s)
2019 Jeep Wrangler Unlimited Rubicon
Hi Woody7,
We understand your disappointment. We would like to have this documented and looked into further. Please send us a private message with your VIN, current mileage and preferred dealer.
Thank you,
Lydia
Jeep Social Care Specialist
My brand new jeep did this to me today. No audio when I left home, tried turning the jeep off and on multiple times with no luck, tried switching from phone to xm/fm, no luck. Did a search at a light and saw this post and switch to AM and it immediately resolved itself.
 

NOMAD-0311

Well-Known Member
First Name
Shaun
Joined
May 27, 2018
Threads
8
Messages
158
Reaction score
91
Location
Puerto Rico
Vehicle(s)
Scat Pack Challenger
Same has happened to me a few times. But I had all the same type of issues in my Challenger as well. There are inherent issues in the UConnect system. They try to fix something and mess up something else. Was hoping Jeep would have the UConnect issues fixed at this point since they have been going on for years
 

HellaYella

Active Member
First Name
Tom
Joined
Feb 7, 2019
Threads
1
Messages
30
Reaction score
76
Location
Lancaster, PA
Vehicle(s)
2019 Rubicon 2dr (first Jeep ordered 2-7)
Vehicle Showcase
1
Happened to me today 400miles. Found this thread and the AM worked for me as well. Looks like their not gonna fix this bug anytime soon. Iā€™m not a very happy first time Jeep owner after reading this thread. Lots of inaction from JeepCaresLess.
Sponsored

 
 



Top