Kballard72
Well-Known Member
- First Name
- Ken
- Joined
- Jan 13, 2019
- Threads
- 10
- Messages
- 88
- Reaction score
- 151
- Location
- Little Elm, TX
- Vehicle(s)
- 2018 wrangler Rubicon unlimited
- Thread starter
- #1
Asking for a friend.
Sponsored
Yes, they have absolutely helped. Excellent customer service in helping shepherd along the replacement of my NAV and my yellowing grille. Great group of team members!Asking for a friend.
Who needs a fuel pump? Did you not get a loaner while your Jeep is in the shop? Or are you upset because the part is on backorder? I know you're upset over it being in the shop and you haven't made the first payment (iirc), but give them a chance to fix the issue and I'm sure you will enjoy your Jeep once the mechanical issue is resolved.Asking for a friend.
1. 2 week backorder, for some reason felt need to keep the jeep though its very intermittent and has never stalled on the road, nor do I believe they are sure about the fuel pump. So no, i dont wish to wait 20 days for shotgun troubleshooting.Who needs a fuel pump? Did you not get a loaner while your Jeep is in the shop? Or are you upset because the part is on backorder? I know you're upset over it being in the shop and you haven't made the first payment (iirc), but give them a chance to fix the issue and I'm sure you will enjoy your Jeep once the mechanical issue is resolved.
Hi liquids,JeepCares contacted Jeep Waves, who called me and left a message but has not returned two of my callbacks. His message said that I'd have to work with the dealer to gets my rattles fixed, and that two items missing at delivery aren't s'posed to be there. The service manual and pics from this forum say different. If he ever returns my message, I'll ask him for an e-mail address to which I can can sent photos supplied to this forum. (Thanks, fellow users.)
On the whole, no resolution attained yet, but still possible.
Asking for a friend.
Jeep Wave did not help me with my loose steering issue. They did try but the dealer would not even return their calls. Apparently they have little actual authority. I finally got the issue resolved by contacting FCA and was assigned a Top Car Specialist.Asking for a friend.