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Lost backup camera guide lines

magicmachine

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after I took my rubicon to carwash today I noticed my backup camera lines were gone... Turned it off and on, reseted radio to factory in settings, turned the lines on and off... Still gone.

I park in a tight garage at home and at work - those lines made it pretty easy...

I wonder if a reset would fix the issue?

***UPDATE***

After sitting for few hours in the garage it fixed itself...
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Mickgolf00

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Camera was black for about a day and a half. Came back without lines.

350D5120-3C7C-4E5F-93B2-44294AE8FBBB.jpeg


0AF7D6EE-0F12-48CE-B087-33663ABC9A73.jpeg
 

Sleepdds

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Has anyone got any response from a dealer as to how to fix this issue? Mine come and goes every week or so.
 

seguerski

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Has anyone got any response from a dealer as to how to fix this issue? Mine come and goes every week or so.
I more or less demanded a UConnect radio reflash. Dealer said radio wasn't providing it's version (not sure where and how that's done), so they agreed to just reflash (technically upgrade/reload) it. No problems since
 

Fred

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This has been happening to my new JL Sahara with 8.4 screen. Seems to happen every couple days and is back to normal after turning the car off for a bit. Is anyone else having the same problem or know if Jeep is aware of an issue?

Also, I believe I do have the updated firmware as I have off road screens.
Just happened to me in my Rubi with the 8.4" infotainment center. I did just change my stubby antenna back to stock if that had anything to do with it?
 

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Fred

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after I took my rubicon to carwash today I noticed my backup camera lines were gone... Turned it off and on, reseted radio to factory in settings, turned the lines on and off... Still gone.

I park in a tight garage at home and at work - those lines made it pretty easy...

I wonder if a reset would fix the issue?

***UPDATE***

After sitting for few hours in the garage it fixed itself...
Seems the Jl's have a mind of their own. I had a blue screen a couple times this summer but.. it also fixed itself!
 
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Yep same here, on off at random times has to be software, pain in the bottom but I really don't care don't need lines to reverse
 

TXMOAB18

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Just happened to me in my Rubi with the 8.4" infotainment center. I did just change my stubby antenna back to stock if that had anything to do with it?
Weird I just replaced stock antenna with a 13ā€ Rydonair on 2018 JL MOAB. Got in and guidelines are gone. I messed with it for a while but no luck restoring. Will see how it is tomorrow and update.
 

Fred

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Weird I just replaced stock antenna with a 13ā€ Rydonair on 2018 JL MOAB. Got in and guidelines are gone. I messed with it for a while but no luck restoring. Will see how it is tomorrow and update.
Mine are now back. Guess it's just a coincidence. These things are just an occasional glitch I guess.
 

vtech243

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after I took my rubicon to carwash today I noticed my backup camera lines were gone... Turned it off and on, reseted radio to factory in settings, turned the lines on and off... Still gone.

I park in a tight garage at home and at work - those lines made it pretty easy...

I wonder if a reset would fix the issue?

***UPDATE***

After sitting for few hours in the garage it fixed itself...
So really funny ā€” I went to the car wash today & lost the back-up guidance lines. Anyone else had this issue in/around rain or other water. I never knew how bad I was at backing up until today :CWL::rain:
 

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seguerski

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I more or less demanded a UConnect radio reflash. Dealer said radio wasn't providing it's version (not sure where and how that's done), so they agreed to just reflash (technically upgrade/reload) it. No problems since
correction; the lines have disappeared at least 3 times since the radio refresh. twice, I corrected by pulling radio fuse, the third it sat overnight and was good in the morning.
 

Sleepdds

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Has anyone has the satellite radio not be able to turned off along with this issue? The other day I could not get my radio to go off. I even was hearing the radio when I turned the screen off. The only way to get the radio of was to turn the Jeep off. I wonder if they are related.
 

JeepCares

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Has anyone has the satellite radio not be able to turned off along with this issue? The other day I could not get my radio to go off. I even was hearing the radio when I turned the screen off. The only way to get the radio of was to turn the Jeep off. I wonder if they are related.
Hi Sleepdds,
We're sorry to hear about this. We suggest having your dealer look into this if it continues to happen. Please feel free to send us a private message as well and we will gladly assist during that process!
Lydia
Jeep Social Care Specialist
 

TonyM

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I am having the same issue. No guidelines even after making sure they are on in settings. I changed out my antenna a couple months ago and havenā€™t had any issues till Today. Seems water could be one of the factors. Itā€™s cold and rainy today.
 

Janne

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I am having the same issue. No guidelines even after making sure they are on in settings. I changed out my antenna a couple months ago and havenā€™t had any issues till Today. Seems water could be one of the factors. Itā€™s cold and rainy today.
Interesting. I changed to the Rydonair 13ā€ this weekend, and my back up lines are gone. Settings are still set properly. (They disappeared a few months ago and reappeared-no antenna or electronics changes then)
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