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Upgrading from 5” unconnect 3 to 8.4” uconnect 4

LanceM

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My responses:

These answers make me very sad. Custom modifications are what Jeepers do to their Jeeps...

Since FCA does not choose to even address this issue, bad people, once they figure this out, will simply buy a $1000 radio, say on eBay, and activate it, located the donor Jeep, and drive to it, unlock the doors, and start the Jeep and drive off. Do you even realize that while you can bury your head in the sand on this issue, it will be determined (or settled) by the courts that you will face a judgment once this happens? Simply saying there is no process for this does not get your off the so-called "hook" here.

All because you don't have a process in place to change VIN number without keeping the warranty. On a piece that we both know still has basically the same warranty. Let's just clarify that a dealership is not required to make a radio swap, it is literally 6 screws and 5 clips on the back of a radio and you're done. You do not need special FCA training for this.

I find it very odd that dealerships can no longer order any of these radios, and you do not seem to have any type of process for my issue. Could it be that FCA has recognized this issue and is working on a solution? I would like to hope so. Because you have stopped shipping radios to dealerships, which I asked about at the dealership parts dept, obtaining the unlock code for my 7" radio, FCA is creating a huge black market for these radios. Example, I posted my 7" radio for sale on these forums, and it sold in 4 hours because you can not buy them at the dealerships anymore. This problem is not going away, it will just keep growing and growing.

I hope my issue will help create a process that FCA can use. When and if it does, I would like to be notified so I can get my radio issues addressed.

Please forward me the information you wish to provide me that you believe can help me get the VIN number changed (for which you say there is no procedure for, then allude to the fact there might actually be one?)

Good luck JeepCares and I will post the information in our conversation on the forums because I believe this is important for Jeep owners to know about.

Jenn,

You wrote this: "This includes specific proper wiring harnesses, antennas, sensor feeds, cameras, etc. In most cases, the radios are designed to only be swapped for the same radio model."

You must know this is false information. There is absolutely no difference between the wiring harness and or any connections (antenna) between the 5", 7" and the 8.4" radio. The ONLY difference involves the missing LTE antenna needed for the 8.4" radio which is not needed unless you wish to use things like the wireless capabilities or uconnect functions. I did add the LTE antenna for my install.

LanceM
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LanceM

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Sorry guys for taking over this thread, but Im trying to fight the good fight here for us all. There should be a simple way to address these problems...
 

LanceM

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Hello Lance,

I understand you have already spoken with a specialist who was unable to assist when you called in to our Uconnect team. From there, I did reach out to additional internal resources who provided me with confirmation that we are unable to assist with the VIN swap. I do apologize for any frustrations and miscommunication you have received in this process. I assure you, I have contacted multiple internal resources and this determination will stand as final. I do apologize, as this was not the answer you were seeking.

Jenn
Jeep Social Care Specialist
 
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diesel1218

diesel1218

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Sorry guys for taking over this thread, but Im trying to fight the good fight here for us all. There should be a simple way to address these problems...
Unfortunately, I think you're having this issue because you bought used which is tied to another's VIN. I have had no issues at all with my 8.4 upgrades because I purchased new.
 

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k1hog

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If anyone has done the 8.4 upgrade, please explain the XM antenna and GPS antenna install and provide the part numbers for the antennas.

Thanks
 

Bragz

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If anyone has done the 8.4 upgrade, please explain the XM antenna and GPS antenna install and provide the part numbers for the antennas.

Thanks
Antenna mounts to top of soundbar via dropping your dome light and running cable down right side b pillar to front. The XM and GPS antenna is built together into one unit. As follows
Prices per www.allmoparparts.com
68293949AA

Antenna

$40.77


5064159AG

Cable

$23.92
 

future ocean blue

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They made this specifically for the JL. Supposed to be released this summer. They have to connections figured out.
Last I saw, Alpine said it will be available in the fall. Supplier issues apparently. It is supposed to run $2400-ish retail. So hopefully it can be had cheaper. Also, it looks like it has volume controls on it, so you don't have to use the steering wheel controls like switching from 5" to 7" or 8.4". And hopefully it has all the attaching VIN crap figured out or maybe not even needed.
 

GregMG79

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Last I saw, Alpine said it will be available in the fall. Supplier issues apparently. It is supposed to run $2400-ish retail. So hopefully it can be had cheaper. Also, it looks like it has volume controls on it, so you don't have to use the steering wheel controls like switching from 5" to 7" or 8.4". And hopefully it has all the attaching VIN crap figured out or maybe not even needed.
I also hope they have the JL settings menu sorted out. Fingers crossed the price is much less than MSRP.
 

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chicoricopico

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Sorry guys for taking over this thread, but Im trying to fight the good fight here for us all. There should be a simple way to address these problems...
@LanceM seriously, thanks for pushing @JeepCares on this issue. I've complained about it in other threads and haven't had the time to pursue it in the ruthless way that you have!

The 5" is seriously a piece of junk, you see it ALL over this board. The fact that Jeep hasn't given us a path to upgrade much less even just fixed the firmware issues on the radios is unbelievable.

We're not asking for something free here... we're just asking for the units we've already paid damn good money for to work as they are supposed to work. Most frustrating vehicle purchase I've ever made. All because of ONE piece of equipment... the damn radio.
 

Jblove27

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I just picked my 8.4 inch radio from mopar wholesale parts and the navigation and Sirius are not coming on. There is not a mustard color connecter to plug the teal satellite radio plug into so I am assuming I installed it wrong. It is an April 2019 radio. Can someone help me out?
 

Kyanche

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I get the impression FCA collectively has no idea what they're doing? That's concerning. In an ideal world, electronic modules like that should go together like legos. The radio shouldn't care what VIN your Jeep has, and your Jeep shouldn't be looking for a VIN from the radio.
 

exilepa

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I just picked my 8.4 inch radio from mopar wholesale parts and the navigation and Sirius are not coming on. There is not a mustard color connecter to plug the teal satellite radio plug into so I am assuming I installed it wrong. It is an April 2019 radio. Can someone help me out?
I am having the SAME PROBLEM that you are having! I can't get Sirius to work and assumed I plugged it in wrong as well! What happens when you press the SXM button on the radio? On mine, it does nothing but making the sound to acknowledge that I have pushed on it. How did you hook yours up? You can see my other thread for pictures of how I hooked mine up. I tried everything, pulling the battery cables, pulling power to the radio, etc....

20190814_235717.jpg
 

Jason Oliver

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I just picked my 8.4 inch radio from mopar wholesale parts and the navigation and Sirius are not coming on. There is not a mustard color connecter to plug the teal satellite radio plug into so I am assuming I installed it wrong. It is an April 2019 radio. Can someone help me out?
Did you ever get your navigation working?
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