californiajeeping
Well-Known Member
- Joined
- Feb 1, 2019
- Threads
- 46
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- 2,035
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- 1,746
- Location
- California
- Vehicle(s)
- JLUR
@JeepCares Here is yet another example on this issue. Does it really take an act of congress to #1 issue a dealer bulletin to tell the JLs are 5 quarts, not 6 quarts #2 update the dealer computer systems so it has the correct amount? Or have you, JeepCares, given up on dealers too? And aren't your techs and dealers supposed to go through training, or at least read the manuals?Its mind numbing how hosed up the dealer network is. I had my oil changed three times now, the first time complete overfill, second time to correct the overfill and they still overfilled, and then the third time a few weeks ago, I had to stand there and supervise the mechanic standing over him to make sure they only put 5 quarts in, he showed me on the machine that injects the oil, so finally got it right this time but had to stand over them and supervise. I also had a chat with the service manager about it who was completely clueless..... And to make it even worse, they still put 6 quarts of oil on the invoice ..... I didn't have to pay for it since it was free but just shows you how screwed up things are.
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