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Issue Bulletin: Shimmy Felt in Front End - Jan 31 2019 Star case # S1819000004

JeepCares

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Hi zgn,
We understand why this is concerning. Please send our team a private message and we would be happy to offer additional assistance!
Alex
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Cypher

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I just got mine back for the second stabilizer install at dealer. This time it is the Fox steering damper from FCA, it is part number 70772360, see if that is what they put on yours. Mine seems ok now and I'm keeping my fingers crossed.
I was told the 3rd revision was bad and a 4th would be out soon. Due to that FCA would said not to replace mine with the 3rd version at this time. The 4th May be Fox, and maybe the solution to all these junk ones is Fox going forward.

Mine is still in the shop waiting on parts like the track bar etc. 16 days and counting this time. All in I'm about 34 days in the shop since picking up my 2019 JLUR in February.
 

RajCaj

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I was told the 3rd revision was bad and a 4th would be out soon. Due to that FCA would said not to replace mine with the 3rd version at this time. The 4th May be Fox, and maybe the solution to all these junk ones is Fox going forward.

Mine is still in the shop waiting on parts like the track bar etc. 16 days and counting this time. All in I'm about 34 days in the shop since picking up my 2019 JLUR in February.
Interesting...my local dealer went ahead with replacing my steering stabilizer with latest OEM one (3rd revision?) last week. Wish I would have known FCA was advising against using the new OEM part...

Guess I'll have to wait and see how it goes
 

Cypher

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Awe man sorry to hear you are having this much trouble, good luck going forward.
Thanks, started off with massive coolant leaks, then after about 2500 miles the steering went to crap.

I am already past lemon law buyback timelines for repair attempts, days in the shop and now not repaired within 10 days after final repair notice. However I am not pushing for a buyback. I would rather have a extended warranty on mine so I have peace of mind. Really don't want to deal with another order etc. Seems like a lifetime warranty etc. would be much easier.
 

Cypher

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Interesting...my local dealer went ahead with replacing my steering stabilizer with latest OEM one (3rd revision?) last week. Wish I would have known FCA was advising against using the new OEM part...

Guess I'll have to wait and see how it goes
They may not be advising all, but when the dealership reached out to the regional rep for FCA on mine that is what he was told. I am sure yours will be fine with a new one at least for a while. If they truly do have a 4th version, as soon as your issue comes back I am sure they will swap it out.
 

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Brooklynjlu2018

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I just left the dealer an hour ago i had my stabilizer replaced two weeks ago they opened a new star case today and said another version is on its way should be in by the 24th supposedly has an air port in it tech wasnā€™t exactly sure what they was showed him all the tsbā€™s and star cases i could find i am gonna just end up throwing the synergy drag link and tie rods at it im guessing. Not sure what else i can do at this point not overly impressed with this thing
 

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I just left the dealer an hour ago i had my stabilizer replaced two weeks ago they opened a new star case today and said another version is on its way should be in by the 24th supposedly has an air port in it tech wasnā€™t exactly sure what they was showed him all the tsbā€™s and star cases i could find i am gonna just end up throwing the synergy drag link and tie rods at it im guessing. Not sure what else i can do at this point not overly impressed with this thing
I was also told another version was coming out. So at least two people have heard this now. Mine is still at the dealership, hope to know more soon on what all was done. I also may just end up going aftermarket to make it where we feel it drives nice, not what is "acceptable by a dealership"
 

Roadglide

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try putting your tire pressure at 30 psi cold. You'll get a low pressure warning. Just try it. It made a huge difference on my JLUR with BFG K02 tires. Not sure how your 2 dr with different tires would be. My tires were riding on the center and would shift the area contacting the road as it leaned and rolled side to side. This causes a steering (tire input, not mechanical steering system input) input.
ALL YOU JEEPSTERS that preach lowering tire PSI are NUTTS. Of course that can help if your Jeep is wandering BUT it is not the cause of death wobble or other suspension/steering parts that were not built to the correct specifications for a Jeep. So stop telling everyone with a front end problem that their tires are over inflated!!
 

eightamrock

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So with this install is the steering issue fully resolved? Jeep replaced my track bar and dampener, and the steering responds better now, but I still have major "wobble" when hitting bumps.... I just want to feel confident driving it, right now I still avoid highways.
 

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Cypher

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I just left the dealer an hour ago i had my stabilizer replaced two weeks ago they opened a new star case today and said another version is on its way should be in by the 24th supposedly has an air port in it tech wasnā€™t exactly sure what they was showed him all the tsbā€™s and star cases i could find i am gonna just end up throwing the synergy drag link and tie rods at it im guessing. Not sure what else i can do at this point not overly impressed with this thing
New update, dealership just called and was advised to replace my stabilizer as well. They said it will be out on the 22nd. They did the track bar, now waiting on the stabilizer. They can't release it until then, so it will be in this dealership for a month at least by the time I get it back. Since Feb when picking it up over 45 days.
 

jeepthang

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Guys - just wanted to add I have been dealing with this issue for months. After several failed attempts at throwing OEM stabilizers on my jeep, I finally opened a star case where my dealership took more time and appropriate measures to correct the issue. They loosened my entire front end and retorqued to spec along with an alignment. Most importantly they also installed a new Fox stabilizer which vastly improved driveability and eliminated the DW. I think the biggest culprit here being either my upper or lower control bushings were loose.

However my steering still continues to be loose and wanders at times but most importantly I feel safe driving it now. I am trying to get the new track bar and bushings installed as part 2 of this to help with the sloppiness but I'm confident Jeep is on the right path here. Worse case is I will install a new Yeti or Rancho myself and take a chance at voiding my warranty.
 
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californiajeeping

californiajeeping

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Guys - just wanted to add I have been dealing with this issue for months. After several failed attempts at throwing OEM stabilizers on my jeep, I finally opened a star case where my dealership took more time and appropriate measures to correct the issue. They loosened my entire front end and retorqued to spec along with an alignment. Most importantly they also installed a new Fox stabilizer which vastly improved driveability and eliminated the DW. I think the biggest culprit here being either my upper or lower control bushings were loose.

However my steering still continues to be loose and wanders at times but most importantly I feel safe driving it now. I am trying to get the new track bar and bushings installed as part 2 of this to help with the sloppiness but I'm confident Jeep is on the right path here. Worse case is I will install a new Yeti or Rancho myself and take a chance at voiding my warranty.
What are your toe-in and caster alignment specs? Try your toe-in at the max in-spec range of 0.20 total toe-in. You can increase your caster by using the longer Mopar lower control arms from the lift kit sold separately.
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