Glad your GC is free of issues. Mine GC Summit 2014 however has had around 5 or 6 recalls and multitude of other issues including trim falling off and inner fender wells. Just got another one changing warranty on power Brake booster from 36k to unlimited due to possible leaks
This is the exact line the salesperson/finance person uses to sell you an extended warranty. Over 300 computers in your car that can go bad at any time. Better buy the extended warranty for peace of mind so they say.
Reminds be of the book Fight Club. Protagonist’s job was literally figuring out which would cost more: a recall or fighting wrongful death lawsuits. I never saw the movie, and don’t know if they kept that part the same.
This. Chrysler's CEO Marchionne publically wonders why they have trouble selling their top of the line optioned Pacificas and 300's. It's because if you're paying $50K+ for a luxury vehicle, you expect a certain class of service that CRJD dealers simply don't offer. Most CRJD dealers seem stuck in a time warp from the 1970's when customer service in the auto industry was equivalent to what a stallion did to a mare, good and hard, and don't seem to understand that times have changed. What they're doing is fine for moving tons of cheap cars and trucks off their lots, but comes back to bite them big-time when they try selling cars that cost $50K+, because people buying cars that expensive simply aren't going to tolerate being treated that way. The only reason Jeep can do it is because there isn't anything else that does what a Jeep Wrangler does. That, however, may change.
Auto electronics aren't the same consumer-level junk you're accustomed to buying for yourself, and even that consumer-level junk doesn't necessarily fail within 3-4 years, it's usually discarded because something newer and better has come along. I have an eight year old Macbook Pro still handling music production duties in my home studio. Auto electronics in particular use higher-grade parts and generally have no trouble chugging along for 15-20 years without a problem, and when they do fail, it's usually a module that's easily replaced with an equivalent module because everything is on a CAN bus nowadays rather than custom-wired.
My local Porsche dealer does not offer loaners and their average MSRP is $100K+.
Yes, but it works both ways; if the book says one hour for an oil change and they get it done in 15 minutes, you get charged for an hour's labor (and I would hope the tech gets paid for an hour.)
It drives me crazy when people use "It's a Jeep thing" as an excuse for poor fit.
Odd (and dumb). My Acura dealer almost forces me to take a loaner. I'll go in for service that might be 2 hours and when they ask if I want a loaner I say I thought I'd just hang around (free coffee from actual barristas, big screen TV with leather seating, office workspaces setup with both computers for you to use and stations to plug your own into - all with phones for you to use, AND a putting green!) and they say "Nah, Karl, you don't want to hang around here, take a car and come back tomorrow or this weekend". Umm, OK. So I end up driving home in a brand new TLX or MDX with all the Sirius/XM and SatNav stuff active and an active tollway transponder. Between how reliable my RL has been and how good the dealer is I wish they had something I wanted to buy. I don't expect all those other amenities but surprising to hear that in 2018 all dealers aren't providing some type of loaner to people that bought their cars there.
Oh for sure, (and there a few levels of military grade, it can really be a pia to deal with). I am not expecting the pcb boards to delaminate, but the more stuff you have the more will go wrong and half the fluff is gonna look silly in a few years, much like the 10 year old NAV system I have now (it was cutting edge when I got it!)
