Issues with the radio and clock of a JL 2018

[ramirez91]

I bought a JL back in August of last year. A month or two months later, I began to have problems with the radio and clock. The problem I have with the radio, is that when I start the car the radio won't turn on, this has happened twice now and is random. The issue I'm having with the clock is that I set the clock to the right time, and as the days go by I start noticing the clock resetting it self slowly. For example, if I reset the clock today, two or three days go by I start noticing the clock going back a minute, the next two days another minute and so on. I dropped off the car at the dealership a week ago. I have spoken to the service advisor three times. The first time I talked to him he said that the technician hasn't been able to check the car. The second time, he said that the technician didn't found any issues, but he was going to check again. The last time I talked to him was this last Friday, he told me that the technician didn't found any issues with the radio or clock. We agreed on Friday that I would go on Monday, and see the technician and explain to him the issues I'm having.

Anyone else on here had o has a similar issue? If so was the problem fixed?

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[grady2hig]

Is it set to get the time automatically? Maybe that's why its switching.

 

[Oscar16]

I had some trouble with mine and took it in said needed to replace it. Been in shop since December 11 waiting for the new radio. So needs new one might tell them order it and drive till it comes in.

 

[ramirez91]

Is it set to get the time automatically? Maybe that's why its switching.

I'm not sure. I'll have to check on Monday when I go see the tech

 

[ramirez91]

I had some trouble with mine and took it in said needed to replace it. Been in shop since December 11 waiting for the new radio. So needs new one might tell them order it and drive till it comes in.

They need to do something about mine. I can't deal with a clock that is not working properly. I know these are issues that don't stop me from using the car, but I just don't want to deal with that.

 

[JeepCares]

I bought a JL back in August of last year. A month or two months later, I began to have problems with the radio and clock. The problem I have with the radio, is that when I start the car the radio won't turn on, this has happened twice now. The issue I'm having with the clock is that I set the clock to the right time, and as the days go by I start noticing the clock resetting it self slowing to five minutes. The clock resetting it self does not happen abruptly. Lets say, I reset the clock today, two or three days go by I start to notice the clock going back a minute, the next two days another minute and so on. I dropped off the car at the dealership a week ago. I have spoken to the service advisor three times. The first time I talked to him he said that the technician hasn't been able to check the car. The second time, he said that the technician didn't found any issues, but he was going to check again. The last time I talked to him was this last Friday, he told me that the technician didn't found any issues with the radio or clock. We agreed on Friday that I would go on Monday and see the technician and explain to him the issues I'm having.

Anyone else on here had o has a similar issue? If so was the problem fixed?

I had some trouble with mine and took it in said needed to replace it. Been in shop since December 11 waiting for the new radio. So needs new one might tell them order it and drive till it comes in.

Hi ramirez91 and Oscar16,
We're very sorry to hear about this. Please send us a private message if you need any additional assistance with these concerns. We are more than happy to look into this for you.
Lydia
Jeep Social Care Specialist

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