stangken
Well-Known Member
- First Name
- Ken
- Joined
- May 26, 2018
- Threads
- 2
- Messages
- 250
- Reaction score
- 348
- Location
- Longmont, CO
- Vehicle(s)
- BMW 335i/Triumph Thruxton R/Suzuki SV650
- Thread starter
- #1
I was hoping those familiar with cloned orders could help shed some light on my situation.
Background:
- I ordered my Jeep on 6/8/18 and was given a VIN number. For simplicity’s sake, let’s call this VIN #1.
- VIN #1 was built, but sat in inspection “I” status for about 40 days.
- I called Jeep and they opened a case on VIN #1 and they found an “issue with the build,” so they cloned my order.
- I was given a new VIN number on 8/21. Again, for simplicity’s sake let’s call this VIN #2.
- VIN #2 has been built and just reached Inspection “I” status late last week.
- VIN #1 shows up and is delivered at my dealer late last week too.
Here is where my questions stem from…
My salesman told me he contacted FCA and that my original build (VIN #1) made it to inspection status, but was scrapped after they found an issue with it. He then told me that FCA then created a new build with the same VIN number (VIN #1) and that is the Jeep on the lot. Basically, he is saying the Jeep with VIN #1 that is on the lot did not have any issues with the build.
He said when he scanned VIN #1 it shows it being sold to me. However, when I looked up the window sticker, it did not show my name. He mentioned the cloned order, VIN #2, is likely a ghost order and wasn’t sure if it even existed. However, I received a build sheet from CryptoStickers on VIN #2, so I don't think it is just a "ghost" order.
If your order was cloned, did you end up purchasing VIN #1 or the new cloned VIN #2? If you purchased VIN #2, did you track VIN #1 to see if it arrived at the dealer as well? If you purchased VIN #1, do you know if VIN #2 was a “ghost” order or it did exist?
Basically, I am trying to determine if VIN #1 and VIN #2 both physically exist.
I am thinking I should hold out for VIN #2 to work its way through the process. I am not too fond of knowingly purchasing a brand new car that had a build issue.
My salesman is trying to help me out on this matter and he hasn’t experienced the cloned order process, so I am not sure he knows all the facts either. Any help would be greatly appreciated.
Background:
- I ordered my Jeep on 6/8/18 and was given a VIN number. For simplicity’s sake, let’s call this VIN #1.
- VIN #1 was built, but sat in inspection “I” status for about 40 days.
- I called Jeep and they opened a case on VIN #1 and they found an “issue with the build,” so they cloned my order.
- I was given a new VIN number on 8/21. Again, for simplicity’s sake let’s call this VIN #2.
- VIN #2 has been built and just reached Inspection “I” status late last week.
- VIN #1 shows up and is delivered at my dealer late last week too.
Here is where my questions stem from…
My salesman told me he contacted FCA and that my original build (VIN #1) made it to inspection status, but was scrapped after they found an issue with it. He then told me that FCA then created a new build with the same VIN number (VIN #1) and that is the Jeep on the lot. Basically, he is saying the Jeep with VIN #1 that is on the lot did not have any issues with the build.
He said when he scanned VIN #1 it shows it being sold to me. However, when I looked up the window sticker, it did not show my name. He mentioned the cloned order, VIN #2, is likely a ghost order and wasn’t sure if it even existed. However, I received a build sheet from CryptoStickers on VIN #2, so I don't think it is just a "ghost" order.
If your order was cloned, did you end up purchasing VIN #1 or the new cloned VIN #2? If you purchased VIN #2, did you track VIN #1 to see if it arrived at the dealer as well? If you purchased VIN #1, do you know if VIN #2 was a “ghost” order or it did exist?
Basically, I am trying to determine if VIN #1 and VIN #2 both physically exist.
I am thinking I should hold out for VIN #2 to work its way through the process. I am not too fond of knowingly purchasing a brand new car that had a build issue.
My salesman is trying to help me out on this matter and he hasn’t experienced the cloned order process, so I am not sure he knows all the facts either. Any help would be greatly appreciated.
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