SpyDJeep
Well-Known Member
- First Name
- Cory
- Joined
- Nov 2, 2017
- Threads
- 2
- Messages
- 207
- Reaction score
- 296
- Location
- Barrie Ontario
- Vehicle(s)
- "18 JLUR Punk'n, '11 JKU Mango tango, '17 JKU Granite crystal, 98 XJ plow jeep
- Vehicle Showcase
- 2
- Thread starter
- #1
@JeepCares
So my 3 month old JLUR touchscreen has finger wear on the actual screen. The finish is coming off where it is touched the most. My local dealer took a few pics and sent them to Jeep Canada requesting a replacement unit (I have a pretty good relationship with this dealer). Jeep Canada has denied the request, basically denying me warranty. I have not been offered a reasonable explanation to why I'm being denied outside of "user damage". As with all my screen I've only used a damp lint free lens cloth to clean it. I'm not looking for people to tell me that i should've bought a screen protector as I've owned several wranglers (and still own) over the years and have never experienced this issue. These screens should not wear like this simply from touching them. Sorry for the rant.
Anyone else experiencing this issue? If so what outcomes have you been offered?
Cheers
My '18 JLUR screen after 3 months!!!
Below is My '11 JKU after nearly 8 years of use, My '17 JKU screen still looks new.
So my 3 month old JLUR touchscreen has finger wear on the actual screen. The finish is coming off where it is touched the most. My local dealer took a few pics and sent them to Jeep Canada requesting a replacement unit (I have a pretty good relationship with this dealer). Jeep Canada has denied the request, basically denying me warranty. I have not been offered a reasonable explanation to why I'm being denied outside of "user damage". As with all my screen I've only used a damp lint free lens cloth to clean it. I'm not looking for people to tell me that i should've bought a screen protector as I've owned several wranglers (and still own) over the years and have never experienced this issue. These screens should not wear like this simply from touching them. Sorry for the rant.
Anyone else experiencing this issue? If so what outcomes have you been offered?
Cheers
My '18 JLUR screen after 3 months!!!
Below is My '11 JKU after nearly 8 years of use, My '17 JKU screen still looks new.
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